Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 356 So Broadway, Unit H in Salem, NH 03079
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
737 reviews
5 stars
675
4 stars
37
3 stars2
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Nelson and John.
Efficiency
Many reviews noted the quick and efficient service provided by the staff, making the phone upgrade and setup process smooth.
Knowledgeability
Staff members were frequently described as knowledgeable about products and services, helping customers make informed decisions.
Personalized Experience
Customers appreciated the personalized attention and care they received, feeling valued rather than just a number.
Problem Resolution
Several reviews mentioned staff going above and beyond to resolve issues, such as data transfers and billing questions.
- PRP Rowe4 days ago5.0Nelson accomplished what two others reps at a different location said could not be done. Much appreciated.
- SCSean ConleyNov 8, 20255.0My experience with was great. Brandon was super helpful, and had some great recommendations and got me in and out of the store with what I needed in no time at all. Highly recommend!
- GPGeorge PetersenNov 6, 20255.0Nelson was awesome knowledgeable pleasant and professional will definitely recommend to others
- SHSarah HaganNov 1, 20255.0Had a great experience - Nelson was so helpful & efficient!
- AVabel emil dominguez venturaOct 26, 20255.0Great experience! They took care of me immediately as I entered the store made me feel extremely comfortable and welcomed. Nelson was an excellent agent and clear and honest about the whole process. Definitely best experience I’ve had this year with customer service
Frequently Asked Questions About Verizon
What is Russell Cellular and what brands do they offer?
Russell Cellular is a local Verizon Authorized Retailer in Salem, NH, offering brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
Where is Russell Cellular located?
Russell Cellular is located at 356 S Broadway, Unit H, Salem, NH 03079, USA.
What are the store hours for Russell Cellular in Salem?
The store is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 6 PM.
Does Russell Cellular offer in-store pickup services?
Yes, Russell Cellular offers in-store pickup services for customers.
What payment methods does Russell Cellular accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Russell Cellular have wheelchair accessible entrances?
Yes, Russell Cellular has a wheelchair accessible entrance for customers.
Is it possible to contact Russell Cellular via email?
Yes, you can email them at salem.nh@app.russellcellular.com.
Are there any popular nearby places where I can shop or dine after visiting Russell Cellular?
Nearby you can visit Harbor Freight Tools for hardware needs, Tomo Hibachi & Sushi for Japanese cuisine, and Beiruti Mediterranean Restaurant for Mediterranean food.
How can nearby fitness centers benefit someone visiting Russell Cellular?
After shopping at Russell Cellular, customers can visit nearby gyms like Training Effects or Project Soul Yoga for a workout or yoga session.
Are there any nearby services like salons or beauty stores close to Russell Cellular?
Yes, nearby salons such as Hair By Randa and Salon Pure offer beauty and hair services that customers can enjoy after their visit.