Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Salem for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.6
725 reviews
5 stars
616
4 stars
28
3 stars
18
2 stars3
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual staff members for their helpfulness and professionalism, particularly highlighting employees like Chris, Adrian, and Andrew.
Long Wait Times
Several reviews mentioned long wait times and inefficient service, with customers expressing frustration over delays and poor management.
Mixed Experiences
While some customers had excellent experiences, others reported negative interactions, particularly with management and certain staff members.
Product Knowledge
Customers appreciated the knowledge and assistance provided by staff when selecting and upgrading devices, although some felt that not all employees were equally informed.
- SSStephen SecorJan 4, 20265.0Michael was an incredible help. He is very knowledgeable and cares about customer satisfaction. He was extremely patient with my elderly mom. I couldn’t be more pleased and would highly recommend Michael!
- ZGZoey The gerbilDec 20, 20251.0i was gunna switch to verizon untill i waited 2 hours to be seen with multiple people being see before me. do not come here. customer service sucks
- CWCorey WhitonDec 9, 20251.0Horribly managed location. Came in for just some simple promo questions. There was one kid working the floor with one customer and said I was next. Actually apologized for the fact that there were others working who were just sitting out back. Told me to go grab a bite to eat and I’d get a text when it’s my turn. About 15 min later, I got the text telling me to return within 10 min or I’d lose my spot in line. Tossed the second half of my lunch and promptly returned only to wait another 20 min to see no one come out and the same kid still working the floor alone saying they should be out any second. Ran out of time and had to leave before I ever saw anyone else come out from the back.
- RTRoger TraversDec 8, 20255.0Mr Jordan did a awesome job, and it is his boss which first helped us, and was very helpful, i would absolutely go see Mr Jordan again top notch. Thank you Roger Travers
- TETreacys e-mailOct 17, 20251.0Awful experience, wanted to switch 4 lines from AT&T to Verizon, and I spent 3 hours of my life and still couldn’t get a simple quote. The guy that was helping me tried his very best but the systems at this store are pathetic, I uploaded my bill from my provider 9 times, I email, they toke a least 16 screen shots, the manager tried as well and still nothing, they said they will text me the quote - and 40 min later I still haven’t received. Really frustrating, specially when you trying to get them new business!
Frequently Asked Questions About Verizon
What are the Verizon Salem store's hours of operation?
The Verizon store in Salem is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Salem store located?
The Verizon store is located inside Rockingham Mall at 99 Rockingham Park Blvd, Salem, NH 03079.
What brands does the Verizon Salem store offer?
The store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of products can I find at the Verizon Salem store?
You can find business cell phones, business mobile hotspots, business tablets, and business laptops.
What are the available delivery and pickup options for Verizon Salem purchases?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does Verizon Salem accept mobile payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks; cash-only payments are not required.
Can I schedule an appointment at the Verizon Salem store?
Yes, you can schedule an in-store appointment online or use the My Verizon app for convenience.
Which nearby stores can I visit for mobile phone or electronics shopping?
Nearby are T-Mobile and AT&T stores, providing alternative options for mobile phones and services within Rockingham Mall.
Are there nearby places to grab a snack or a drink before or after visiting Verizon Salem?
Yes, you can visit Dunkin' coffee shop or Tutti Frutti frozen yoghurt shop nearby for refreshments.
What nearby stores in Rockingham Mall can I visit for clothing or fashion accessories?
Nearby fashion stores include Coach, J.Jill, Victoria's Secret, Abercrombie & Fitch, Windsor Fashions, and Express, all great for clothing and accessories shopping.