Visit our store at Salem for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
I was second in line and waited over an hour to get service. This place is seriously understaffed. I can’t believe they have a 3.6 rating.
JJ
John
Aug 21, 2025
1.0
Came in to the store to add someone who was on another verizon plan onto my plan and upgrade their phone. Apparently, verizon is unable to do this in store. They were unable to provide any assistance beyond giving me the customer service number to call. After an hour on the phone for each of us trying to add account managers, get transfer pins, transfer requests, etc. they were finally added to my plan. This process ended up taking so long it put us within 20min of the stores closing time, which the staff indicated was too close to closing time to do an upgrade. Their suggestion?… request the upgrade online. Not sure the point of having a storefront if they cant help with plan management or if the suggested upgrade method is online.
EP
Elisabeth Preble
Aug 22, 2022
1.0
Absolutely horrible customer service. The sales rep messed up our purchase and we had to pay extra for it! Now we’re trying to fix our bill but because we’re not making a purchase none of the reps seem to have the time to help us, even the “manager”. I will be switching from Verizon asap after being a loyal customer for over a decade.
EV
Ellen Vogel
Aug 24, 2021
5.0
Sales staff was very helpful in getting my phone on track due to too much data..Spent an hour cleaning up my phone and no charge$.
What are the operating hours of the Verizon store in Salem, NH?
The Verizon store in Salem, NH is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sundays from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Salem?
The Verizon store is located at 92 Cluff Crossing Rd, Salem, NH 03079, USA.
What types of products does the Verizon Salem store offer?
The store offers mobile phones including brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services can I get at the Verizon store in Salem?
You can get mobile plans, wireless internet plans, voice plans, and can shop for the latest 5G smartphones and home internet services.
Can I schedule an in-store appointment at the Verizon Salem location?
Yes, you can schedule your in-store appointment online or through the My Verizon app for more convenient service.
What are the pickup and delivery options available for Verizon Salem customers?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What payment methods are accepted at the Verizon store?
The store accepts debit cards, mobile NFC payments, and does not require cash-only transactions.
How can nearby Planet Fitness help during your visit to Verizon Salem?
If you have time before or after your Verizon visit, you can work out at nearby Planet Fitness located close to the Verizon store for added convenience.
Are there shopping options near Verizon Salem where I can shop after visiting?
Yes, several retail spots including T.J.Maxx, Bob's Stores, Kohl's, Rockingham Plaza, and Sephora at Kohl's are nearby for a shopping trip before or after your Verizon visit.
Where can I grab food or coffee near Verizon Salem?
Nearby eateries include Vallarta Tacos and Burritos, The Coffee Factory, Papa Gino's, Panera Bread, and Denny's—all great options for grabbing a meal or coffee before or after shopping at Verizon.