Verizon

4.8
213 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, North Walpole, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 708 Main St.

Details

  • Curbside pickupNot available

Location

Verizon
708 Main St, North Walpole, NH
03609, United States

Hours

Reviews

4.8
209 reviews
5 stars
200
4 stars
0
3 stars
0
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Shayla and Kristen, received high praise for their exceptional customer service, patience, and willingness to help.

Store Environment

Customers appreciated the cleanliness and welcoming atmosphere of the new store location.

Knowledgeable Staff

Many reviews highlighted the staff's knowledge and ability to explain options clearly, making the experience enjoyable.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding billing issues and perceived rudeness from the owner.

Recommendations

Numerous customers highly recommended the store, often mentioning specific employees like Shayla and Kristen for their outstanding service.
  • JC
    Jasmine Cornellier
    Nov 15, 2025
    1.0
    Switched to Verizon in May and signed up for multiple promotions. Six months later and weekly communications to Verizon Walpole Managers and Corporate, nothing has been resolved. Was told by staff multiple times everything was “all set”, when nothing was fixed. Still waiting on two buy-out credits and two “free phone” discounts. Multiple people in town are saying the same as well. Be cautious about their promotions.
  • AW
    allan wilson
    Nov 11, 2025
    5.0
    I will never go back to the Newport store again. From being lied to and false promises it was awful. This store has redeemed Verizon for me. I’m glad the girl with glasses was here today I would have left Verizon if not for her The fact she printed out the quote and walked me through every step. I feel like I can understand and take control of my monthly bill again.
  • NG
    Nick Genovese
    Oct 31, 2025
    5.0
    I had an amazing experience at the Verizon store in Walpole thanks to Kristen! She went above and beyond to make sure everything was taken care of, explaining every detail clearly and making the whole process quick and stress-free. It’s rare to meet someone who’s both incredibly knowledgeable and genuinely kind, but Kristen was exactly that. She treated me like more than just another customer — she really cared about getting me the best deal and making sure I left happy. I couldn’t recommend her enough — if you go to the Walpole store, ask for Kristen!
  • JF
    Jenn Fox
    Oct 29, 2025
    5.0
    Nate and his crew here at this location is top notch! Went in to check on my family plan to see if we were on the correct plan to which they were able to reduce my current bill. I then chose to upgrade my old device to the new iPhone and was instructed of all the great benefits and promotions I would receive. The technician made sure I had all the necessities for my new device to keep it protected, was able to transfer all my information and walk me through all the new updates to make sure I would be utilizing my new device in the best manner. Everyone was professional and extremely helpful. Can't thank Nate and his amazing crew enough! I will definitely be back and let everyone know this is the place to go!
  • SD
    Steven Dumont
    Oct 28, 2025
    1.0
    I went in to get three new phone upgrades and an account switched over to my account. All seemed to be going well. A couple months later, an upgrade was applied to the wrong account resulting in me paying about $150 in fees for what was supposed to be a new phone. The phones we traded in have never been given back to Verizon. And the account that was supposed to be switched over and closed was never closed, resulting in two months of billing to a non-existent phone number. Lots of hassle and hours on phone with Verizon customer service to fix the problems, not to mention being out a few hundred dollars. Would not recommend going here.

Frequently Asked Questions About Verizon

What types of devices can I buy at Verizon Wireless Zone in North Walpole?

You can purchase the latest smartphones, tablets, and connected devices from top brands like Apple, Samsung, Google, Motorola, and more.

Does Wireless Zone in North Walpole offer Verizon 5G service?

Yes, Wireless Zone offers Verizon network coverage including the latest 5G service for both consumers and businesses.