Verizon

3.7
272 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Londonderry for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
68b Nashua Road, Londonderry, NH
03053, United States

Hours

Reviews

3.7
198 reviews
5 stars
105
4 stars
28
3 stars
11
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising helpful staff while others report rude and unprofessional behavior from certain employees.

Staff Knowledge

While some employees are noted for their expertise and helpfulness, others are criticized for lacking product knowledge and providing unhelpful answers.

Store Management

Several reviews highlight poor management practices, including inadequate customer handling and lack of professionalism from management.

Overall Experience

Customers express frustration with long wait times and inconsistent service quality, leading to a negative perception of the store.

Positive Interactions

Despite the negative feedback, there are numerous mentions of specific employees who provided excellent service, indicating that experiences can vary significantly.
  • ZP
    Zadie Patnoe
    Nov 7, 2025
    5.0
    I don’t typically leave reviews, but I had a wonderful experience at this location with the sales representative, Zack. Wanted to give him a shoutout! Thanks for all of your help!
  • MN
    Martha Northcutt
    Nov 1, 2025
    5.0
    My daughter in law ordered new devices that were shipped to the wrong address. Steve at the Londonderry store returned them and then shipped them to the correct address. He was helpful and pleasant throughout the process. All of this was done with no charge, taking the time to make sure everything was done correctly. I’d say that’s great customer service.
  • KS
    Karan Shah
    Oct 31, 2025
    1.0
    This is the worst store, run by liars and cheating thugs. My mother in law visited in October 2025 to cancel grandma's phone line (because 96 year old grandma cannot remember what a phone is, or how to use it). My mother-in-law still had her own line and her family has been with Verizon for over 25 years. Store rep lied to her saying she has a free iPhone 16 Pro bonus on her account and she will receive money towards her old fully paid off iphone 12 pro as well. She's almost 65, and trusted this person, and he sold the phone on installment plan to her. Hearing this whole ordeal is so disgusting.
  • RV
    Ram V
    Oct 26, 2025
    1.0
    Terrible Store Experience: Manager Chris Showed No Professionalism I visited this Verizon store twice to pick up my iPhone order with full account access, valid ID, and even confirmation from Verizon customer service, yet Manager Chris and his team still denied the order. I was treated like a fraud, not a customer. Even the verified Verizon rep on call was dismissed as “not genuine.” After two trips, three hours waiting, and complete compliance, I left humiliated and unheard. Corporate has been notified: I truly hope Verizon reviews this store’s conduct and holds Manager Chris accountable for such unprofessional treatment.
  • TP
    Thomas Palka
    Oct 25, 2025
    1.0
    Switched over from ATT the sales rep came across knowledgeable but he was not, my second bill was almost 400 dollars one phone one watch 2 hours on the phone with Verizon they seemed like they legit wanted to help. After everything the had my bill under 110... got my bill in the mail today 160 im so upset with customer service these guys are not honest I would actually record the entire sales pitch before you leave.... on hold for 32 minutes now. Should have stayed with ATT.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Londonderry, NH?

The Verizon store in Londonderry is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Londonderry?

The Verizon store is located at 68b Nashua Road, Unit 2, Londonderry, NH 03053, at the intersection of Rt 102 & Orchard View Drive #B.