Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hooksett, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1292 Hooksett Rd.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
582 reviews
5 stars
545
4 stars6
3 stars3
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Christian and Derek for their exceptional service.
Product Knowledge
Staff members demonstrated strong knowledge about phones and plans, helping customers make informed decisions.
Professionalism
Several reviews noted the professionalism of the staff, with many customers feeling respected and valued during their interactions.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their transactions were smooth and hassle-free.
Mixed Experiences
While most feedback was positive, there were a few negative experiences, particularly regarding one employee's customer service and sales tactics.
- DDDavid Dwyer5 days ago5.0Christian was awesome! I needed to go in to the Verizon store in Hooksett, NH today to upgrade my 6 year old iPhone because it was starting to have problems. Christian was fantastic to work with. He helped me pick out the correct phone to meet my work and personal needs and he made switching over from the old phone to the new phone seamless. He was not only helpful and professional, but very friendly and great to work with. Thank you Christian!!!
- MMMeaghan McginnessNov 15, 20255.0Steve was extremely helpful upgrading my families cell phones. When we had a problem with one of the lines and the messaging he spent all day working to resolve the problem after we spent hours on the phone with Verizon customer service without any resolution. He worked with us until the problem was solved. He was fantastic!
- SMstephanie marcotteNov 14, 20255.0Christian - can't thank you enough for staying late and getting our phone set up perfectly! Would highly recommend this store and this rep!!!
- SOSharon O'Leary-GravesNov 5, 20255.0Christian was so professional and easy to work with. Highly recommend and the store had a nice ambiance.
- RMRichard MorseOct 26, 20255.0I recently visited Verizon and worked with Christian, and I couldn’t have asked for a better experience. He was incredibly knowledgeable about all the phones and plans, took the time to understand what I needed, and helped me find the perfect phone. Christian was patient, professional, and never pushy. He was genuinely helpful and friendly. He made the whole process smooth and stress-free. I really appreciate his great customer service and would highly recommend asking for him if you visit Verizon!
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Hooksett offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more with Verizon network coverage including 5G.
Where is the Verizon Wireless Zone store located?
The store is located at 1292 Hooksett Rd, Hooksett, NH 03106, USA.
What are the operating hours of the Verizon Wireless Zone in Hooksett?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Can I pick up my online orders at the Verizon Wireless Zone Hooksett store?
Yes, in-store pickup is available for orders.
What payment options are accepted at Wireless Zone in Hooksett?
They accept American Express, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I schedule an appointment at Wireless Zone Hooksett?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What are some nearby places customers can visit before or after shopping at Verizon Wireless Zone?
Nearby places include Planet Fitness gym, New England's Tap House Grille restaurant, Impulse Nails salon, and Dunkin Donuts coffee shop, offering options for fitness, dining, beauty, and refreshments.
Is there a bank or ATM service near the Verizon Wireless Zone store?
Yes, Santander Bank US ATM and LibertyX Bitcoin ATM are nearby for convenient cash withdrawals and currency exchange.
Are there fitness centers near the Wireless Zone in Hooksett?
Yes, Planet Fitness and Anytime Fitness gyms are located nearby for your workout needs.
Does Wireless Zone Hooksett provide assistance with Verizon business accounts?
Yes, Wireless Zone offers services for business accounts including devices, plans, and customer support.