Verizon

4.8
594 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hooksett, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1292 Hooksett Rd.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Curbside pickupAvailable

Location

Verizon
1292 Hooksett Rd, Hooksett, NH
03106, United States

Hours

Reviews

4.8
582 reviews
5 stars
545
4 stars
6
3 stars
3
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Christian and Derek for their exceptional service.

Product Knowledge

Staff members demonstrated strong knowledge about phones and plans, helping customers make informed decisions.

Professionalism

Several reviews noted the professionalism of the staff, with many customers feeling respected and valued during their interactions.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their transactions were smooth and hassle-free.

Mixed Experiences

While most feedback was positive, there were a few negative experiences, particularly regarding one employee's customer service and sales tactics.
  • DD
    David Dwyer
    5 days ago
    5.0
    Christian was awesome! I needed to go in to the Verizon store in Hooksett, NH today to upgrade my 6 year old iPhone because it was starting to have problems. Christian was fantastic to work with. He helped me pick out the correct phone to meet my work and personal needs and he made switching over from the old phone to the new phone seamless. He was not only helpful and professional, but very friendly and great to work with. Thank you Christian!!!
  • MM
    Meaghan Mcginness
    Nov 15, 2025
    5.0
    Steve was extremely helpful upgrading my families cell phones. When we had a problem with one of the lines and the messaging he spent all day working to resolve the problem after we spent hours on the phone with Verizon customer service without any resolution. He worked with us until the problem was solved. He was fantastic!
  • SM
    stephanie marcotte
    Nov 14, 2025
    5.0
    Christian - can't thank you enough for staying late and getting our phone set up perfectly! Would highly recommend this store and this rep!!!
  • SO
    Sharon O'Leary-Graves
    Nov 5, 2025
    5.0
    Christian was so professional and easy to work with. Highly recommend and the store had a nice ambiance.
  • RM
    Richard Morse
    Oct 26, 2025
    5.0
    I recently visited Verizon and worked with Christian, and I couldn’t have asked for a better experience. He was incredibly knowledgeable about all the phones and plans, took the time to understand what I needed, and helped me find the perfect phone. Christian was patient, professional, and never pushy. He was genuinely helpful and friendly. He made the whole process smooth and stress-free. I really appreciate his great customer service and would highly recommend asking for him if you visit Verizon!

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Hooksett offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more with Verizon network coverage including 5G.

Where is the Verizon Wireless Zone store located?

The store is located at 1292 Hooksett Rd, Hooksett, NH 03106, USA.