Verizon

4.7
319 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Concord, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 62 Damante Dr.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
62 Damante Dr, Concord, NH
03301, United States

Hours

Reviews

4.7
312 reviews
5 stars
273
4 stars
14
3 stars
6
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient during their interactions.

Employee Performance

Specific employees like Cole, Matt, and Will received numerous commendations for their exceptional service and expertise.

Store Environment

The store was noted for being clean and well-organized, contributing to a positive shopping experience.

Communication Issues

Some customers reported dissatisfaction with communication, particularly regarding unexpected fees and service issues.

Overall Experience

While many reviews highlighted positive experiences, a few customers expressed frustration with specific employees and service delays.
  • DF
    Destiny Faith
    1 day ago
    5.0
    Cole was awesome he helped me with my phone big time!
  • BB
    Ben Byerhoff
    Nov 16, 2025
    5.0
    Joe was super helpful and quick. We first went to the corporate store and they were awful as usual. I’m only coming here from now on.
  • GM
    Georgia Millot
    Nov 8, 2025
    5.0
    Matt was absolutely phenomenal. His good humor and product knowledge made my experience extremely positive!! VERIZON IS FORTUNATE TO HAVE HIM!
  • AR
    ashley richtmyer
    Oct 24, 2025
    5.0
    Came in today because my iPhone was having problems and have been so frustrated until the manager, Matt was able to help me out. The new store looks so good and clean!
  • MD
    Michael Drew
    Oct 13, 2025
    4.0
    Will was VERY helpful, he explained everything in an easy to understand and concise manner. A surprise $50.00 set up fee was incurred which we found out about after the transaction took place. This fee is a “store” fee above and beyond the fees that will show up on the next cycle for purchasing a new phone. Apparently this fee is set by the store owner. This was a bit hard to swallow as it seems a little shady that it wasn’t known until the very end of the transaction.

Frequently Asked Questions About Verizon

What products and services does Verizon Concord offer?

Verizon Concord offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including services like bill payments, new device activation, and device financing.

What are the store hours for Verizon Concord?

Verizon Concord is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.