Verizon

4.7
321 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Berlin, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 410 Glen Ave.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Curbside pickupAvailable

Location

Verizon
410 Glen Ave, Berlin, NH
03570, United States

Hours

Reviews

4.7
316 reviews
5 stars
280
4 stars
15
3 stars
7
2 stars
0
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

George and his team consistently received praise for their exceptional customer service, going above and beyond to assist customers.

Knowledgeable Staff

Customers highlighted the staff's extensive knowledge about products and services, particularly George, who was noted for his expertise.

Friendly Atmosphere

The store was described as having a welcoming and friendly environment, making customers feel at home.

Problem Solving

Staff were commended for their ability to resolve issues efficiently, including phone setups and account transitions.

Promotions and Savings

Customers appreciated the staff's efforts in finding promotions and saving them money on their plans.
  • JR
    John Russell
    6 days ago
    5.0
    Stopped into the Berlin store with an issue on my Galaxy—dropped calls and a few other problems. Kayla was great and helped me find a good promo to upgrade into the new Galaxy S25 Ultra. I strongly recommend the Berlin store.
  • HR
    heidi roy
    Nov 16, 2025
    5.0
    Excellent customer service— George and the entire team was knowledgeable, efficient, and quick! Definitely happy I made the swap to Verizon. Great atmosphere.
  • DR
    DANIELLE ROY
    Nov 14, 2025
    5.0
    I had an outstanding experience with this store! My situation was unusually complicated and required several visits, but the team never once made me feel like a burden, going above and beyond every time I walked through the door. They spent hours working through all the issues, got me set up with a new phone, and even managed to lower my bill by $20 a month. Their patience, professionalism, and genuine willingness to help made all the difference. Truly top-notch, excellent customer service from start to finish. I genuinely appreciate their dedication and expertise. Highly recommended. THANK YOU GOERGE AND JOSHUA!!
  • MG
    michael Gagnon
    Nov 11, 2025
    5.0
    George and the Verizon store in Berlin, New Hampshire have always been able to help me and my daughter Autumn out whenever in a crunch. Came in yesterday. Him and Kayla were able to get me into a new phone. Came back this morning and George finished everything else up for me.
  • TR
    Tracey Robinson
    Nov 10, 2025
    5.0
    It was very nice. The bald headed salesman was very nice and help ful

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 410 Glen Ave offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service.

What are the store hours for Verizon at 410 Glen Ave?

The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM, with special holiday hours.