Many customers praised the staff for their kindness and empathy, especially during difficult times such as end-of-life decisions for pets.
High Costs
Several reviews highlighted the clinic's expensive services, with some customers feeling that the pricing was unaffordable or that they were upsold on unnecessary treatments.
Mixed Experiences with Staff
While many reviews mentioned positive interactions with specific veterinarians like Dr. Mix, there were also complaints about rude behavior from some staff members, particularly at the front desk.
Emergency Services
The clinic received positive feedback for their ability to accommodate emergency visits and provide timely care, although some customers expressed frustration with wait times.
Quality of Care
Overall, many customers felt that the quality of veterinary care was high, with thorough examinations and attentive treatment, despite concerns about costs.
SA
Sam Achelpohl
Nov 12, 2025
5.0
Somehow five "stars" doesn't really cover how wonderful this place is, and the people who work there, particularly Dr. Sherrill. She cared for our two dogs, Ellie and Zoe, for the better part of two decades. And to say she did so with warmth and compassion would be a mighty understatement. I think back to the time when my young daughter came with to a yearly exam, and Dr. Sherrill lent her stethoscope and taught her to listen for Zoe's heartbeat. My daughter still talks about it years later.
Dogs are family, and whatever higher power exists, I am thankful they gave us veterinarians like Dr. Sherrill to care for ours.
DV
Demetria Valdez
Oct 7, 2025
5.0
There caring and yes it’s expensive but they get the job done . I came to this vet when my dog had a chronic ear infection and they did a great job. Took a few appointments to cure it . But they took there time and did step by step on what wouldn’t work :) will be coming again
SM
Sara McDonald
Aug 23, 2025
1.0
Super disappointed with our recent visit, we were treated quite poorly by one of the veterinarians whose name I’ll be kind enough to leave out. The level of care and attention to detail leaves much to be desired and the pricing is extremely high. Would never recommend.
BC
Brenda Campuzano
Aug 12, 2025
5.0
Recently became a new client, but two months ago I had to go in for an emergency visit and they were so helpful and kind. I took Bigmac recently for updates to her vaccination record and the entire staff loved her and complemented how sweet she was. We even got a goodie bag!
KA
Khadieja Abuzaho
Jul 30, 2025
5.0
I’m not a client here but a few days ago I was frantically calling every vet in the city to get my 4 month old kitty diagnosed with FIP some treatment. No vet in Omaha was comfortable with prescribing the newly legalized medication for FIP and I felt so hopeless. But when I called VCA at this location, they were happy to fit me into their schedule last minute and do what they can even though there wasn’t much they could do with this rarely studied disease and medication. In a moment of helplessness I felt after sitting in my car for two hours making 30+ phone calls, VCA gave me that little hope and made me feel safe and heard. No one was willing to take a look at my little Cleo except VCA, and I will be eternally grateful for their sympathy over the phone and willingness to walk me through the next steps of care. Without a doubt they are one of the BEST veterinary centers in the state.
Frequently Asked Questions About VCA Animal Medical Center of Omaha
What are the regular operating hours of VCA Animal Medical Center of Omaha?
VCA Animal Medical Center of Omaha is open Monday from 7:00 AM to 8:00 PM, Tuesday through Friday from 7:00 AM to 6:00 PM, and Saturday from 7:00 AM to 1:00 PM. The center is closed on Sundays.
Where is VCA Animal Medical Center of Omaha located?
It is located at 2323 South 64th Avenue, Omaha, NE 68106, United States.
What veterinary services does VCA Animal Medical Center of Omaha offer?
They provide a wide range of services including advanced care, allergy and itchy skin relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, preventive care, spay and neuter, vaccines, and weight loss programs among others.
Is VCA Animal Medical Center of Omaha accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA Animal Medical Center of Omaha offer any special promotions for new clients?
Yes, new clients can take advantage of a Free First Exam coupon available through their website.
How can I contact VCA Animal Medical Center of Omaha by phone?
You can reach them at their local phone number +1 402-558-1522 or main phone number +1 402-281-2261.
Are there any entertainment or dining options near VCA Animal Medical Center of Omaha?
Yes. Nearby options include Betty Rae’s Ice Cream for dessert, The Escape Omaha for interactive entertainment, and restaurants like Noli’s Pizzeria, Saigon Bowl, and The Mandarin for various dining experiences.
What nearby places could help me find my way to VCA Animal Medical Center of Omaha?
You can use nearby landmarks such as Rainbow Music Omaha, Rainbow Recording Studios Inc, and House of Hi-Fi for navigation as they are well-known music and entertainment venues close to the animal hospital.
Are there any health or wellness services near VCA Animal Medical Center of Omaha besides veterinary care?
Yes, nearby there are services like Makovicka Physical Therapy, Aksarben Eye Care, and Rexius Nutrition Aksarben providing physical therapy, optometry, and nutrition support respectively.
What are the social media or online resources for VCA Animal Medical Center of Omaha?
You can find them on Facebook at https://www.facebook.com/209808382500070 and on Twitter with the handle @VCAPetHealth. Their main website is https://vcahospitals.com/animal-medical-omaha.