Verizon

4.5
203 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ogallala, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
302 Oregon Trail Dr, Ogallala, NE
69153, United States

Hours

Reviews

4.5
200 reviews
5 stars
165
4 stars
15
3 stars
2
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Andrew, Hailey, and Alex.

Service Issues

Several reviews highlighted significant problems with service, including long wait times, unresolved issues, and poor management responses.

Store Environment

The store was generally described as clean and simple, contributing to a positive shopping experience.

Promotions and Offers

Customers appreciated the great promotions and offers available, enhancing their overall satisfaction.

Mixed Experiences

While many reviews were positive, there were also complaints about rude staff and negative experiences, indicating inconsistency in service quality.
  • DK
    Danny Kaspar
    Dec 16, 2025
    4.0
    Great service for only one employee. Would be great during the holidays to have a couple service reps to help in the increase of customers.
  • BD
    Belinda Daly
    Dec 16, 2025
    1.0
    After more then 8 hours and 6 trips of 45 miles each still having problems. Three phones in a 12 hour period. Most of the phone data was not transferred. District manager gave us her number if we were still having problems to call her but she will not answer or return our calls!!!
  • JJ
    Josh Jehorek
    Dec 11, 2025
    5.0
    Great service but I was hoping that my charger purchase could have been half off
  • SB
    Saundra Bebout
    Sep 28, 2025
    5.0
    THE ENTIRE TEAM WAS GREAT YESTERDAY. My mom always has great service there. So now, me too. SMART SMART KIDS. I am still working on my phone skills..but they were all polite, thorough.
  • SC
    Shaun Curtis
    Sep 21, 2025
    5.0
    Jessica T. At Victra Verizon in Ogallala was AWSOME. She welcomed us and was knowledgeable of the product. Thank you so much.

Frequently Asked Questions About Verizon

What products does Verizon in Ogallala, NE offer?

Verizon in Ogallala offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Ogallala?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.