Visit our store at North Platte for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with many customers reporting poor experiences, long wait times, and unhelpful staff, while others praised friendly and knowledgeable employees.
Staff Attitude
Some reviews highlight friendly and professional staff, while others mention rude or unhelpful behavior from certain employees.
Service Efficiency
Customers appreciate quick checkout and efficient service during less busy times, but many express frustration with long wait times and slow service during peak hours.
Pricing Concerns
Several customers find the prices to be high and express dissatisfaction with additional charges and fees.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the customer experience.
JN
joshua Nodine
Nov 11, 2025
1.0
Unable to contact local store only forwarded to automated voice that does not help
VG
vu giang
Oct 16, 2025
5.0
Checkout is quick even when busy.
CP
cher poisson
Sep 26, 2025
5.0
Staff were very attentive.
JM
Jean Magnuson
Sep 24, 2025
5.0
My phone had been hacked and I'd had it worked on in two other stores who had helped a little and sadly I don't remember this lady's name but she had it fixed in less than 10 minutes
The Verizon store in North Platte is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in North Platte?
The Verizon store is located at 901 S Dewey St, North Platte, NE 69101, USA.
What types of products does the Verizon store in North Platte offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my Verizon purchase in store?
Yes, you can buy online and pick up your order at the North Platte store. They also offer free 2-day shipping, express lockers, and same-day delivery where available.
Does Verizon North Platte support mobile plans and internet services?
Yes, the store provides mobile plans, wireless internet plans, and voice plans.
How can I schedule an in-store appointment at Verizon North Platte?
You can schedule an appointment through the My Verizon app or visit their website to book your in-store visit.
What payment methods are accepted at Verizon North Platte?
Verizon accepts check, debit card, mobile NFC payments, and does not require cash only payment.
What nearby places can I visit before or after shopping at Verizon in North Platte?
You can visit 7 Brew Coffee for a coffee, Freddy's Frozen Custard & Steakburgers for a meal, or the North Platte Farmer's Market for fresh produce nearby.
Is there a bank near Verizon North Platte for additional financial services?
Yes, nearby banks include First National Bank North Platte, Sandhills State Bank, Hershey Bank, and Lincoln Federal Savings Bank.
Where can I find dining options near Verizon North Platte?
Nearby dining options include Freddy's Frozen Custard & Steakburgers for fast food, Valentino's for pizza, and Dairy Queen for ice cream and quick meals.