Verizon

4.6
255 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Norfolk, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1700 Market Ln, Norfolk, NE
68701, United States

Hours

Reviews

4.6
254 reviews
5 stars
206
4 stars
22
3 stars
8
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.

Sales Experience

Many reviews highlighted positive experiences during the sales process, with staff providing clear explanations and helping customers find the best deals.

Staff Knowledge

Employees were frequently noted for their expertise and ability to answer questions thoroughly, contributing to a satisfying customer experience.

Efficiency

While some customers experienced longer wait times, many noted that once attended to, the service was quick and efficient.

Problem Resolution

Several customers mentioned staff's dedication to resolving issues, with specific employees recognized for their exceptional problem-solving skills.
  • PS
    Paul Sanders
    Oct 3, 2025
    5.0
    Anna was very knowledgeable, helpful and friendly. She really knows her job and is super easy to work with. Best phone upgrade experience I have ever had by far!
  • SS
    Sue Schilousky
    Jul 11, 2025
    5.0
    Great service!!! Very helpful and didn't have to wait!!!
  • JP
    janice peregoy
    Jun 20, 2025
    5.0
    Great sales pperson
  • BK
    Brooke Kilcoin
    Jun 18, 2025
    5.0
    Ken is an amazing human, who goes above & beyond for his customers! He’s nice, very personable, and reliable! If he doesn’t have the answer or solution, he won’t let you leave until he figures it out. I cannot say enough good things about Ken! Way to go above and beyond

Frequently Asked Questions About Verizon

What types of products does Verizon store at 1700 Market Ln in Norfolk offer?

The Verizon store offers a full range of wireless devices including smartphones, tablets, wearable devices, home internet, smartwatches, accessories, and device protection.

What are the business hours of the Verizon Authorized Retailer in Norfolk, NE?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.