Verizon

4.7
451 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lincoln, NE. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
8600 Andermatt Dr, Lincoln, NE
68526, United States

Hours

Reviews

4.7
447 reviews
5 stars
391
4 stars
28
3 stars
4
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted that the process of upgrading phones and resolving issues was quick and efficient, with staff providing clear explanations.

Knowledgeable Staff

Customers frequently mentioned the staff's expertise in handling technical questions and providing solutions, contributing to a positive experience.

Mixed Experiences

While many customers had great experiences, some reported issues with service delays and feeling overlooked, particularly during busy times.

Product Recommendations

There were complaints about upselling and dissatisfaction with recommended products, particularly regarding device protection plans that did not meet expectations.
  • AF
    Anna Fraser
    Oct 24, 2025
    5.0
    Jordan was very friendly, professional and knowledgeable- the whole process was easy and impressive!
  • SB
    Steven Berg
    Oct 24, 2025
    5.0
    Had an awesome experience at the Verizon store in Lincoln! The team was super friendly and made upgrading my phone quick and easy. They explained everything clearly and got me the best deal. Great customer service — highly recommend!
  • SW
    Samuel Woitaszewski
    Oct 21, 2025
    1.0
    Worthless help.
  • JH
    John Hansen
    Oct 7, 2025
    5.0
    My wife went into our local store to return our old phones. The staff answered all our questions about the phones we purchased last week. We also bought a cover and screen protector for our new iPad. They all we very kind, helpful and knowledgeable.
  • RI
    Rhonda Ihrie
    Sep 11, 2025
    5.0
    Everyone was so helpful and polite.

Frequently Asked Questions About Verizon

What types of products does Verizon offer at the Lincoln, NE location?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

Where is the Verizon store located in Lincoln, NE?

The store is located at 8600 Andermatt Dr, Ste 1, Lincoln, NE 68526, United States.