Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Columbus for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
217 reviews
5 stars
101
4 stars
36
3 stars
21
2 stars
14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers feeling ignored, mistreated, or receiving inadequate assistance.
Long Wait Times
Many customers reported excessively long wait times, often exceeding the estimated wait, leading to frustration.
Staff Knowledge
While some staff members were praised for their helpfulness and knowledge, others were criticized for being untrained or unhelpful.
Mixed Experiences
Customers had varied experiences, with some praising specific employees for their service while others reported negative interactions.
Product Issues
Several customers experienced issues with products purchased, including misrepresented items and problems with setup.
- LMLeanet MirabalOct 16, 20251.0The service was absolutely awful. I came in for a home internet return and was told they couldn’t do them in store after waiting for over an hour. The gentleman checking me in was very rude as well. If the representative would have explained that I could have simply dropped it off at a ups store instead of repeatedly being rude and made me feel stupid. I will never give Verizon my business again. A loyal customer for over 5 years to be treated like the dirt beneath their feet.
- GZGayle ZiethenMay 30, 20255.0Went in to upgrade my phone and add a line for my mom. Staff
- JWJason WinchesterNov 11, 20235.0The ppl was nice and got me set on a new phone.
- JOJ OOct 23, 20201.0Joke of a store. Don't know how they expect parents of young children to be able to get assistance when they expect us to leave our young children in the vehicle. So I'll go out of town for now on for buying new phones. Second run in I've had in a row with this store and I'm done.
- RPRobert PowersMay 27, 20185.0Sarah was very helpful and courteous. Really took time to help us with our new phones.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Columbus, NE?
The Verizon store in Columbus, NE is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Columbus?
The Verizon store is located at 825 23rd St, Suite 4, Columbus, NE 68601.
Which brands of smartphones does the Verizon Columbus store offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.
What services does Verizon provide at their Columbus store?
Verizon offers mobile plans, wireless internet plans, voice plans, and also sells business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my purchase at the Verizon Columbus store?
Yes, you can buy online and pick up your order in store, with options including in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Which languages are supported by the Verizon Columbus store staff?
The store staff speaks English and Spanish to assist customers.
How can the nearby Jimmy John's sandwich shop be convenient when visiting Verizon?
After visiting Verizon, customers can stop by the nearby Jimmy John's for a quick sandwich, making it easy to grab food before or after shopping for electronics.
What fitness facility is close to the Verizon Columbus store and might interest health-conscious customers?
Snap Fitness, a gym located nearby, offers a good option for customers who want to work out before or after their visit to Verizon.
Are there automotive services near the Verizon store in Columbus?
Yes, several automotive services like Clock Tower Auto Mall, Ernst Toyota, and Gaver Tire Pros & Auto Center are near Verizon, providing convenient access for vehicle needs.
Can I pay with mobile NFC or debit cards at the Verizon Columbus store?
Yes, Verizon accepts payments via debit cards, mobile NFC, and pay checks; cash-only payments are not required.