Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Grand Forks for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
297 reviews
5 stars
180
4 stars
41
3 stars
17
2 stars
12
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.
Wait Times
Many customers expressed frustration with long wait times, often exceeding initial estimates, leading to dissatisfaction.
Knowledge and Assistance
Some employees were noted for their knowledge and ability to assist effectively, while others were criticized for a lack of knowledge and unwillingness to help.
Sales Focus
Several reviews indicated that staff seemed more focused on making sales than on providing customer satisfaction or resolving issues.
Store Environment
The store was described as busy and sometimes chaotic, with suggestions for more staff to improve customer experience.
- JWjon walNov 14, 20255.0It’s been a few months since Aimee helped me at the Grand Forks Verizon store, but even with how busy I’ve been, I still feel she deserves to be recognized. I’m on a business account, and even though she works in consumer customer service, Aimee didn’t let that stop her from helping. She went out of her way to track down the answers I needed and found the right person who could assist me further. Her patience, professionalism, and willingness to go above and beyond truly stood out. That kind of service sticks with you. If you want someone who genuinely cares and puts in the extra effort, Aimee is the one to see. Highly recommended!
- PBPonthipa BoktorNov 3, 20251.0Not even try to help Waste of money to hire that lady
- AGAaron GarciaOct 8, 20251.0Pooor service here! the other Verizon store is better
- FGFabian GomezjrAug 19, 20255.0Good fast service 100% recommend
- MEMichael EbertowskiJul 14, 20255.0Amazing staff, most helpful and diligent
Frequently Asked Questions About Verizon
What products and brands does Verizon in Grand Forks offer?
Verizon in Grand Forks offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, and laptops. They carry brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Grand Forks?
The Verizon store in Grand Forks is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment before visiting the Verizon store in Grand Forks?
Yes, you can schedule an in-store appointment online to ensure personalized service when you visit the Verizon store in Grand Forks.
What delivery and pickup options does Verizon offer for online orders?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available for online orders.
What types of services does the Verizon store in Grand Forks provide?
Verizon provides mobile plans, wireless internet plans, and voice plans for both individual and business customers.
Which payment methods are accepted at the Verizon store in Grand Forks?
The Verizon store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is there a nearby place where I can grab coffee near the Verizon store in Grand Forks?
Yes, you can visit Caribou Coffee or 7 Brew Coffee, both coffee shops located near the Verizon store in Grand Forks, perfect for a coffee break before or after your visit.
Where can I find lunch options close to the Verizon store in Grand Forks?
Nearby dining options include Chicago Burritos for Mexican cuisine, Five Guys and Burger King for fast food burgers, and Sakura-Grand Forks or Sakura Japanese Steakhouse for sushi and Japanese dishes.
Are there healthcare facilities near the Verizon store in Grand Forks?
Yes, nearby healthcare facilities include the Grand Forks VA Clinic and Aspen Dental for medical and dental services, as well as the Department Of Veteran's Affairs providing community services.
What amenities are available around the Verizon store for customers to visit?
Around the Verizon store, you can find entertainment at Rock 30 Games, nutritional supplements at Complete Nutrition, hair care at Sport Clips Haircuts, and beauty services at Angel Nails & Spa and Waxing the City, offering a variety of options for customers visiting the area.