Verizon

4.1
474 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Grand Forks for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3221 32nd Ave S, Grand Forks, ND
58201, United States

Hours

Reviews

4.0
300 reviews
5 stars
182
4 stars
41
3 stars
18
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising helpful and friendly staff, while others report rude and unhelpful experiences.

Wait Times

Many customers expressed frustration with long wait times and inadequate staffing during busy periods.

Knowledge and Assistance

Some employees are noted for their knowledge and willingness to assist, while others are criticized for a lack of helpfulness.

Sales Focus

Several reviews indicate a perception that staff prioritize sales over customer satisfaction.
  • LL
    Leandro
    Dec 21, 2025
    5.0
    Buen servicio 👍
  • JW
    jon wal
    Nov 14, 2025
    5.0
    It’s been a few months since Aimee helped me at the Grand Forks Verizon store, but even with how busy I’ve been, I still feel she deserves to be recognized. I’m on a business account, and even though she works in consumer customer service, Aimee didn’t let that stop her from helping. She went out of her way to track down the answers I needed and found the right person who could assist me further. Her patience, professionalism, and willingness to go above and beyond truly stood out. That kind of service sticks with you. If you want someone who genuinely cares and puts in the extra effort, Aimee is the one to see. Highly recommended!
  • PB
    Ponthipa Boktor
    Nov 3, 2025
    1.0
    Not even try to help Waste of money to hire that lady
  • AG
    Aaron Garcia
    Oct 8, 2025
    1.0
    Pooor service here! the other Verizon store is better
  • FG
    Fabian Gomezjr
    Aug 19, 2025
    5.0
    Good fast service 100% recommend

Frequently Asked Questions About Verizon

What products and brands does Verizon in Grand Forks offer?

Verizon in Grand Forks offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, and laptops. They carry brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for Verizon in Grand Forks?

The Verizon store in Grand Forks is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.