Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Winston Salem’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
345 reviews
5 stars
314
4 stars
12
3 stars4
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Mike, Benjamin, and Parker.
Sales Experience
Customers reported positive experiences with the sales process, noting that associates took the time to explain options and tailor solutions to their needs.
Professionalism
Several reviews mentioned the professionalism of the staff, with many customers feeling respected and valued during their visits.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, with many noting they were in and out in a timely manner.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and service at certain locations.
- JJJillNov 10, 20255.0This store is great. I don’t even live in the area but my parents and sister recommended I try this Verizon store since they’ve had nothing but positive experiences here. I went in checking on my IPhone which was having issues. Trevor, the representative, was really awesome. He was knowledgeable, helpful, patient, and kind. He was able to process an upgrade for me and took care of all of the details. This included keeping me updated, mailing my new phone to me, and helping me getting it set up over the phone. I can’t tell you how much I appreciated his actions. What an excellent store and staff! Verizon should be proud of such a great example of service.
- AKAustin KhatibOct 12, 20255.0If you need help with anything go ask for Jalen. Very helpful and respectful.
- JLJenny Cruz LuckeyOct 2, 20255.0Been a Verizon costumer for several years now and Giovanni has always been so nice and patient with me as well as my family! I would 100% recommend this location and specially him as your sales associate, besides he is is bilingual and has made sure to we understand and agree to all of Verizon services! Can’t beat his kindness.
- SBScott BullardSep 28, 20255.0My family and I had a great experience with Mike Mcclain. He assisted us with four new phones. Mike greeted us when we walked in the door and had the phones ready at his desk. He was very personable and professional. I highly recommend him as he had us in and out in no time. I would give more than 5 stars if I could.
- JWJulie WSep 24, 20255.0By far, the best experience I've ever had in a verizon store in 18 years of cell service. Mike and his staff are doing a great job. Pleasant, transparent, and quick. You're crazy if you don't shop at this location. Thanks Mike!!
Frequently Asked Questions About Verizon
Where is the Verizon store located for in-person shopping and support?
The Verizon store is located at 3300 Robinhood Rd, Winston Salem, NC 27106.
What brands of smartphones can I upgrade or purchase at this Verizon store?
You can upgrade or purchase Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus devices.
What are the store hours for Verizon at 3300 Robinhood Rd?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM and Sunday from 11:00 AM to 7:00 PM.
Can I pick up my online Verizon order in-store at this location?
Yes, in-store pickup is available at this Verizon store.
What types of services does this Verizon store offer?
They offer Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
Does this Verizon store accept credit card payments, and which ones?
Yes, the store accepts American Express, Discover, Mastercard, and Visa.
How can I contact this Verizon store directly?
You can call the store at +1 336-760-1611 or email CustomerService@cellularsales.com.
Are there any nearby dining options I can visit before or after shopping at Verizon?
Yes, nearby restaurants include River Birch Lodge, Burke Street Pizza Robinhood, Biscuitville, and Five Guys, offering a variety of meals and atmospheres.
What nearby stores are close to Verizon at 3300 Robinhood Rd for additional shopping needs?
Nearby options include The Fresh Market grocery store, T.J.Maxx department store, and Appliance Experts appliance store.
Are there any healthcare or wellness facilities near this Verizon location?
Yes, nearby facilities include Twin City Chiropractic-Maximized Living, Robinhood Integrative Health, Wheeler Family Dentistry, Massage Envy Spa Winston Salem Robinhood, and MinuteClinic at CVS.