Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Winston Salem’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
403 reviews
5 stars
365
4 stars
15
3 stars3
2 stars5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Chris Winfrey, Ralph, and Adrian.
Sales Experience
Customers reported positive experiences with the sales process, highlighting quick service and effective assistance in selecting and setting up new devices.
Account Management Issues
Some customers expressed concerns about unauthorized changes to their accounts and the lack of confirmation for such changes, indicating a need for better account management practices.
Store Reputation
There were mixed reviews regarding the store's legitimacy as a Verizon location, with some customers suggesting it is not a 'real' Verizon store and recommending other locations instead.
- VSVanessa SmithJan 2, 20265.0Austin Newman went above and beyond to untangle our account situation, which was a very complicated task. He handled everything with ease and incredible patience. He even shocked us by locating a “sold out” phone we were told was impossible. Amazing service! A+ for Austin at this store!
- APAbigail Paz-MelgarOct 18, 20255.0I had an amazing experience this past week with Amber! She was super helpful and answered every question I had. My sister had came in earlier that same week and told me all about how help she was. I definitely recommend talking to Amber if you are looking for a new phone or help.
- MSMenna SalehOct 6, 20251.0They allowed an unauthorized person on my account to make multiple changes in one day without reaching out to confirm that I had approved these changes. Twice in one day. I’m not sure how this store is run but not confirming account information is wild.
- LJLinda JoyceOct 1, 20255.0The Verizon on jonestown and Tim were the nicest of any store that I have dealt with!
- BKBen KirklandSep 26, 20255.0Aiden was so nice, he got me the best deal and I was in and out of there in a quick minute! Never had someone so professional help me out! You have made a life long customer!!!
Frequently Asked Questions About Verizon
What products can I buy at the Verizon store on Jonestown Road?
You can shop for Apple iPhones, Samsung Galaxy, Google Pixel, Motorola smartphones, wireless accessories, exclusive Verizon services, and the latest promotions.
What services does Cellular Sales offer at the Verizon store?
They offer Verizon wireless plans, prepaid wireless, Hum Smart Car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What are the operating hours of the Verizon store at 301 Jonestown Road?
The store is open Monday to Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pay my Verizon bill in-store at Cellular Sales?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location on Jonestown Road.
Do I need an appointment to visit the Verizon store?
Appointments are not required; you can call to make one or stop by anytime during business hours.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa cards.
Where is the Verizon Cellular Sales store located?
It is located at 301 Jonestown Road, Winston Salem, NC 27104, USA.
What nearby services are available if I visit the Verizon store?
Nearby you can find The UPS Store for shipping services, Jonestown Pharmacy for medical needs, and several beauty salons like Mystique Nails & Spa and Vanity Beauty.
Are there any nearby food options near the Verizon store at 301 Jonestown Road?
Yes, nearby eateries include The Canvas Cake Studio bakery and cafe, Danielle Kattan Cakes, and Roly Poly sandwich shop for a quick meal.
How can I get to the Verizon store if I'm using local transit or rideshare?
The store is easily accessible; customers can use rideshares as there's Uber service available. Additionally, nearby landmarks like The UPS Store and several medical offices make it easy to locate.