Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Winston Salem’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
402 reviews
5 stars
364
4 stars
15
3 stars3
2 stars5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Chris Winfrey, Ralph, and Adrian.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with customers appreciating the efficiency and professionalism of the sales representatives.
Problem Resolution
Customers reported mixed experiences with problem resolution, with some praising staff for quickly fixing issues, while others expressed frustration with unresolved problems.
Store Environment
The store was described as welcoming and professional, with many customers noting a pleasant atmosphere compared to other locations.
Product Knowledge
Staff demonstrated a strong understanding of products and services, helping customers make informed decisions about their purchases.
- APAbigail Paz-MelgarOct 18, 20255.0I had an amazing experience this past week with Amber! She was super helpful and answered every question I had. My sister had came in earlier that same week and told me all about how help she was. I definitely recommend talking to Amber if you are looking for a new phone or help.
- MSMenna SalehOct 6, 20251.0They allowed an unauthorized person on my account to make multiple changes in one day without reaching out to confirm that I had approved these changes. Twice in one day. I’m not sure how this store is run but not confirming account information is wild.
- LJLinda JoyceOct 1, 20255.0The Verizon on jonestown and Tim were the nicest of any store that I have dealt with!
- BKBen KirklandSep 26, 20255.0Aiden was so nice, he got me the best deal and I was in and out of there in a quick minute! Never had someone so professional help me out! You have made a life long customer!!!
- LDLogan DeHartSep 23, 20251.0Not a real Verizon, can’t help you with what you need. Save yourself time and just go to the Stratford location.
Frequently Asked Questions About Verizon
What products can I buy at the Verizon store on Jonestown Road?
You can shop for Apple iPhones, Samsung Galaxy, Google Pixel, Motorola smartphones, wireless accessories, exclusive Verizon services, and the latest promotions.
What services does Cellular Sales offer at the Verizon store?
They offer Verizon wireless plans, prepaid wireless, Hum Smart Car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What are the operating hours of the Verizon store at 301 Jonestown Road?
The store is open Monday to Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pay my Verizon bill in-store at Cellular Sales?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location on Jonestown Road.
Do I need an appointment to visit the Verizon store?
Appointments are not required; you can call to make one or stop by anytime during business hours.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa cards.
Where is the Verizon Cellular Sales store located?
It is located at 301 Jonestown Road, Winston Salem, NC 27104, USA.
What nearby services are available if I visit the Verizon store?
Nearby you can find The UPS Store for shipping services, Jonestown Pharmacy for medical needs, and several beauty salons like Mystique Nails & Spa and Vanity Beauty.
Are there any nearby food options near the Verizon store at 301 Jonestown Road?
Yes, nearby eateries include The Canvas Cake Studio bakery and cafe, Danielle Kattan Cakes, and Roly Poly sandwich shop for a quick meal.
How can I get to the Verizon store if I'm using local transit or rideshare?
The store is easily accessible; customers can use rideshares as there's Uber service available. Additionally, nearby landmarks like The UPS Store and several medical offices make it easy to locate.