Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Whiteville, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
601 reviews
5 stars
505
4 stars
45
3 stars
11
2 stars5
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Whitney, Turner, and Shy.
Sales Experience
Several reviews noted positive experiences with sales associates who provided tailored solutions and better deals than expected.
Efficiency
Customers appreciated the quick service and efficient handling of their requests, with many mentioning fast processing times.
Communication
While most reviews highlighted good communication, a few customers expressed frustration over lack of acknowledgment during busy times and issues with clarity regarding billing.
Problem Resolution
Some customers reported positive experiences with staff resolving issues, while others faced challenges with billing discrepancies and service promises.
- RWRick WeidmanOct 25, 20255.0Shy was helpful, friendly and knowledgeable. Fully satisfied with the service and will return.
- BWBrooke WaltmanOct 24, 20255.0I Always have a great experience at VICTRA in Whiteville,NC. Turner Simmons is an amazing salesman. She’s very knowledgeable in all she does.
- SWSylvia WilliamsOct 8, 20255.0Good service just took a while to switch over
- ALAmber LeonardSep 27, 20255.0Turner was the best salesperson I’ve ever worked with! She was very helpful and professional
- JHJennifer HallSep 15, 20255.0I went into the store to handle a new line. The staff was amazing. They found better deals that I wasn't even aware of. Saved me so much money and I got more than I had even planned on. The manager Whitney made sure I got the best deal. Associates Eric and Kyle made sure everything was processed correctly. Thanks guys.
Frequently Asked Questions About Verizon
What types of products can I find at Verizon in Whiteville, NC?
Verizon in Whiteville offers a full range of wireless devices including smartphones, tablets, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Whiteville?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What payment methods are accepted at the Verizon store?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Whiteville offer in-store pickup?
Yes, Verizon provides in-store pickup services for your convenience.
Is there free Wi-Fi available at the Verizon store?
Yes, the store offers free Wi-Fi for customers while shopping or waiting for services.
Are there any accessory brands available at Verizon in Whiteville?
Yes, brands such as Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Tech21, Clckr, and Urbanista are available.
Where can I find Verizon in Whiteville, NC?
You can visit Verizon at 26 Northfield Cn, Whiteville, NC 28472, United States.
What other places can I visit near Verizon in Whiteville?
Nearby you can find popular spots like China King restaurant, Jersey Mike's Subs, Food Lion supermarket, Starbucks coffee shop, and McDonald's for convenient dining and shopping options.
Are there any financial services near the Verizon store?
Yes, nearby financial services include Coinme ATMs and currency exchange, First Bank, and State Employees' Credit Union.
What can customers do near Verizon after shopping?
Customers can relax or dine at nearby places like Gold Nails salon for beauty services, Zaxby's for chicken meals, or visit Starbucks for coffee and smoothies.