Verizon

4.6
607 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Whiteville, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
26 Northfield Cn, Whiteville, NC
28472, United States

Hours

Reviews

4.6
607 reviews
5 stars
512
4 stars
45
3 stars
11
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Whitney, Shy, and Turner.

Efficiency

Customers appreciated the quick service, often noting that they were in and out of the store in a timely manner.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to billing issues and perceived lack of support.

Product Knowledge

Staff demonstrated a strong understanding of products and services, helping customers find the best deals and solutions.
  • LS
    Larry Singleton
    Dec 29, 2025
    5.0
    Eric was very knowledgeable caring for our concerns. Eric is an asset to your staff. Eric is a professional in every way. Thank you.
  • EK
    Evangelist Kimberly
    Dec 21, 2025
    5.0
    The time we walked in and received our upgrades and out within 45mins. Our representative was phenomenal. We absolutely love our phones. Thank you Verizon.
  • BW
    Bardin Worley
    Dec 15, 2025
    5.0
    Shy was great
  • AB
    Adam Buffkin
    Dec 6, 2025
    5.0
    The staff is very knowledgeable, helpful, and professional. They got us in and out in a timely manner. Whitney and Shy were super helpful! Highly recommend this store for all your Verizon needs!
  • SB
    Skyler Baldwin
    Nov 30, 2025
    5.0
    I had a great experience with Verizon. The customer service was excellent everyone was very patient throughout what ended up being about a two-week process for our company. The district manager and Shy was very supportive during the transition, and I never felt rushed into anything. They were very understanding about the issues we were having with our previous wireless provider. I highly recommend Shy he’s 100% amazing at what he does!

Frequently Asked Questions About Verizon

What types of products can I find at Verizon in Whiteville, NC?

Verizon in Whiteville offers a full range of wireless devices including smartphones, tablets, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Whiteville?

The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.