Verizon

4.3
425 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Smithfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1104 N. Brightleaf Blvd, Smithfield, NC
27577, United States

Hours

Reviews

4.3
421 reviews
5 stars
312
4 stars
36
3 stars
16
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like JP, Melvin, and Rico.

Mixed Experiences

While some customers had outstanding experiences, others reported poor service, feeling ignored or mistreated during their visits.

Product Issues

Several reviews mentioned dissatisfaction with product pricing and issues with phone compatibility, particularly regarding unlocked devices.

Store Environment

The store was generally noted for being clean and well-organized, contributing positively to the customer experience.
  • SI
    Stephen Inman
    Jan 1, 2026
    5.0
    You're going to pay fees here because that's how reps feed their families. If you need stuff transferred there's a fee. Activating a line there's a fee. If you don't want to pay fees just do it yourself. It's that simple.
  • LL
    liv
    Dec 26, 2025
    1.0
    No welcome when we entered
  • MN
    Mumin Nieves
    Dec 13, 2025
    5.0
    Today I spoke to Scott a straight shooter. Let me know what it was all about what I needed to do to take care of my affairs with respects to my issues with my phone and I appreciate him not trying to just win the commission. Thank you
  • SR
    Suzette Richards
    Dec 6, 2025
    5.0
    I dropped my phone while traveling and shattered the screen. I needed it replaced that day so I could continue our trip using the GPS. We stopped at a Verizon close to our hotel and was able to get an upgrade to my phone with a free replacement. Life saver.
  • JP
    Justin Pittman
    Nov 18, 2025
    5.0
    JP was great if I Could give him a 10 I would

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Smithfield?

The Verizon Cellular Sales store is located at 1104 N. Brightleaf Blvd, Smithfield, NC 27577.

What are the store hours for the Verizon Cellular Sales location at 1104 N. Brightleaf Blvd?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.