Verizon

3.7
716 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Salisbury for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
215 Bendix Dr, Salisbury, NC
28146, United States

Hours

Reviews

3.6
502 reviews
5 stars
244
4 stars
66
3 stars
48
2 stars
28
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Byron, Julia, and Andy for their excellent service.

Inconsistency

Several reviews highlighted inconsistent service experiences, with some customers reporting excellent assistance while others faced poor service or unhelpful staff.

Long Wait Times

Customers frequently complained about long wait times in the store, with some waiting over an hour for assistance.

Promotions and Policies

There were complaints regarding the store's handling of corporate promotions, with some customers feeling misled about offers and activation fees.

Store Environment

The store was generally described as clean and welcoming, but some customers noted a lack of organization and product availability.
  • JK
    Jerry Kimmer
    Nov 15, 2025
    1.0
    I purchased a Apple Watch at Verizon when I asked the manager for help with how to use the watch he told me to utube it
  • CS
    Camille Smith
    Sep 25, 2025
    5.0
    Service is bad but excellent customer service everyone is so nice and helpful 🥹
  • RM
    Regina M
    Aug 22, 2025
    5.0
    Great customer service Marq, Carla, and Anthony were all helpful. The store had the most pleasant atmosphere. No one ever wants to have a phone that doesn’t work but when I was most frustrated, I was able to get my phone fixed with their help.
  • KR
    Kayla Reid
    Aug 21, 2025
    5.0
    Went to take my trade-in devices in today since the deadline to turn them in was quickly approaching for the upgrade I did at the end of last month. My mom drove me as I'm in a wheelchair and don't drive. Before we even got all the way to the door we were met with a very friendly and welcoming manager who was already holding the door open for us because he saw us coming before we even got to the door. Then the manager to us over to a guy to help us with what we needed and if I'm not mistaken his name was Byron. Anyway, he was super helpful and very friendly as well. I and my mom were both very pleased and satisfied. It was all around a great experience and great customer service.
  • SH
    Sue Hepburn
    Jul 3, 2025
    2.0
    Not a lot of help I was looking to become a new customer

Frequently Asked Questions About Verizon

What services does Verizon Salisbury offer?

Verizon Salisbury offers mobile plans, wireless internet plans, voice plans, and sells various 5G smartphones and business devices.

What brands of smartphones are available at Verizon Salisbury?

The store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL smartphone brands.