Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Roanoke Rapids, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for their helpfulness, professionalism, and knowledge, with specific mentions of employees like Malcolm, Brent, and Maria.
Staffing Issues
Several reviews highlighted long wait times due to being short-staffed, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, some reported poor service and dissatisfaction with the management and overall store operations.
Technical Assistance
Customers appreciated the technical support provided, especially during phone setups and troubleshooting.
MF
Michael Felt
2 days ago
5.0
Malcolm was knowledgeable and sharp. He took care of transfers and downloads from my old iPad to the new seamlessly. Smart young man and a pleasure to do business with.
RP
Rick Powers
Oct 10, 2025
5.0
Great people very informative. Hard to find great employees
MM
Maureen Murrell
Oct 10, 2025
5.0
Dillan was a big help he did amazing
JR
Joshua Roulet
Oct 7, 2025
1.0
Every time I come here it’s always an insane wait for no reason. They’re extremely short staffed. Please hire more people for better service. The staff are always super nice and helpful. Nobody wants to wait 45 minutes to pay a bill, respectfully.
JM
Johnny Martin
Sep 25, 2025
5.0
Dylan did amazing. Helped me out with all my problems