Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Roanoke Rapids, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Malcolm, Brent, and Maria.
Staffing Issues
Several reviews highlighted long wait times due to being short-staffed, leading to frustration among customers.
Professionalism
Customers appreciated the professionalism of the staff, noting their patience and ability to handle multiple tasks efficiently.
Mixed Experiences
While many reviews were positive, some customers reported poor experiences, particularly regarding service delays and management responsiveness.
Product Knowledge
Staff members were frequently commended for their product knowledge and ability to assist customers in making informed decisions.
RP
Rick Powers
Oct 10, 2025
5.0
Great people very informative. Hard to find great employees
MM
Maureen Murrell
Oct 10, 2025
5.0
Dillan was a big help he did amazing
JR
Joshua Roulet
Oct 7, 2025
1.0
Every time I come here it’s always an insane wait for no reason. They’re extremely short staffed. Please hire more people for better service. The staff are always super nice and helpful. Nobody wants to wait 45 minutes to pay a bill, respectfully.
JM
Johnny Martin
Sep 25, 2025
5.0
Dylan did amazing. Helped me out with all my problems
LB
leah boone
Sep 19, 2025
5.0
The people ar verizon are great, Dillan was an absolute angle. I am more than satisfied