Verizon

4.5
327 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Roanoke Rapids, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
180 Premier Blvd., Roanoke Rapids, NC
27870, United States

Hours

Reviews

4.5
325 reviews
5 stars
259
4 stars
30
3 stars
4
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and knowledge, with specific mentions of employees like Malcolm, Brent, and Maria.

Staffing Issues

Several reviews highlighted long wait times due to being short-staffed, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, some reported poor service and dissatisfaction with the management and overall store operations.

Technical Assistance

Customers appreciated the technical support provided, especially during phone setups and troubleshooting.
  • MF
    Michael Felt
    2 days ago
    5.0
    Malcolm was knowledgeable and sharp. He took care of transfers and downloads from my old iPad to the new seamlessly. Smart young man and a pleasure to do business with.
  • RP
    Rick Powers
    Oct 10, 2025
    5.0
    Great people very informative. Hard to find great employees
  • MM
    Maureen Murrell
    Oct 10, 2025
    5.0
    Dillan was a big help he did amazing
  • JR
    Joshua Roulet
    Oct 7, 2025
    1.0
    Every time I come here it’s always an insane wait for no reason. They’re extremely short staffed. Please hire more people for better service. The staff are always super nice and helpful. Nobody wants to wait 45 minutes to pay a bill, respectfully.
  • JM
    Johnny Martin
    Sep 25, 2025
    5.0
    Dylan did amazing. Helped me out with all my problems

Frequently Asked Questions About Verizon

What types of products does Verizon at 180 Premier Blvd offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon at Roanoke Rapids?

The store is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 7 PM.