Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Richlands’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
205 reviews
5 stars
156
4 stars
14
3 stars
5
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of individual representatives like Brandon, Stephanie, and Aly.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided excellent service, helped customers find the right products, and made the purchasing process enjoyable.
Mixed Feedback
While many customers had great experiences, there were also complaints about rude service, misleading information regarding pricing, and issues with account management.
Store Environment
The store was often described as welcoming and energetic, with a positive atmosphere that made customers feel comfortable.
Technical Support
Some customers reported issues with device setup and technical support, indicating a need for improved training and assistance in these areas.
- DRderric rodriguez3 days ago5.0Decided to switch carriers and Daisy made the process easy. She got my number ported and my devices to me and got them all set up quickly and efficiently. I will continue to go to this rep for all things dealing with my account. Fantastic service
- SWSandy WorthySep 22, 20255.0People were great and my issue was resolved
- OROshaine ReidSep 4, 20255.0Got me and my wife new phones and I can safe the energy in this store is absolutely phenomenal. Huge shout out to our sales rep Angel for giving us an amazing experience at the store
- SGSarah GreenAug 23, 20255.0Me and my mom were in here switching and getting new phones. Donald was helping us and was a pleasure to work with. He explained everything well and was patient with us. He deserves a raise after the stress of our situation 😂😂😂 but he got the job done. Thanks!
- YCYasmin CastañedaAug 12, 20255.0We went there Tasha was super nice and helped my brother get a plan and an iPhone 16
Frequently Asked Questions About Verizon
Where is the Verizon store located in Richlands, NC?
The Verizon store is located at 8508 Richlands Hwy, Richlands, NC 28574.
What are the Verizon store's hours of operation?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store at 8508 Richlands Hwy?
No, appointments are not required to visit this Verizon store, but you can call ahead or stop by anytime during business hours.
Which brands of smartphones can I purchase or upgrade at this Verizon store?
You can purchase or upgrade smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What payment options are accepted at the Verizon store in Richlands?
The store accepts American Express, Discover, MasterCard, and Visa for payment.
What types of services are offered at the Verizon Cellular Sales location?
Services include Verizon Wireless plans, prepaid wireless, Smart Car and Hum connected devices, home phone and internet services, and mobile hotspots.
Does the Verizon store offer in-store and curbside pickup options?
Yes, you can choose either in-store pickup or curbside pickup for your orders at the Verizon store.
What nearby places can I visit near the Verizon store at 8508 Richlands Hwy?
Nearby you can visit Camino Real Richlands for Mexican and seafood dining, Bojangles' for fast food, and Academy Street Ballroom for dance and fitness activities.
Are there any beauty salons close to the Verizon store where I can go after shopping?
Yes, nearby beauty salons include Amie NeCole's Hair Studio, The Diamond Ruby A Skin & Wax Boutique, Hair by Jessa, Mandi's Hair Studio, Spirit Salon Suite, Pampered Nails by Jan, Beauty Plus Nail Salon, and The Beauty Bar Salon Suites.
Can I find grocery stores or pharmacies near the Verizon store for additional errands?
Yes, there are nearby grocery stores and pharmacies including Piggly Wiggly and Value Rx Pharmacy (formerly Big Value Discount Drug).