Customers consistently praised the staff for being friendly, caring, and knowledgeable, with many specific mentions of individual veterinarians like Dr. Ghiloni and Dr. Fox.
Communication Issues
Several reviews highlighted problems with transparency regarding pricing and treatment options, leading to feelings of distrust among some clients.
Wait Times and Accessibility
Customers reported long wait times and difficulties with parking, which detracted from their overall experience.
Cost Concerns
Many reviews noted that the services were perceived as expensive, with some customers feeling pressured into unnecessary treatments.
Mixed Experiences
While many customers had positive experiences, there were notable instances of dissatisfaction, particularly regarding care continuity and communication.
CS
Casey Smith
Jan 4, 2026
5.0
The staff are amazing here.
JR
Jef Rawlings
Dec 29, 2025
5.0
I love this place!! I rescued a dog in July 2025. I signed up for the care plan here and have been extremely satisfied. After my visits they always call to check on Maxx. They also offer txt messaging and answer quickly.
The staff clearly are all animal lovers and have their own pets in the office as well.
They have treats on the counter for you fur baby to calm them as they wait.
The wait time has never been more than 19 minutes and I have been to four office visits for shots, a skin infection and grooming.
I signed up for the home delivery for his heart work/flea/tick medication.
I definitely recommend this office over PetSmart, any other chain or private practice.
AT
Anonymous T
Dec 29, 2025
1.0
I’m really disappointed because I usually have good experiences here. I made an appointment today for a rabies shot, and the price for that was clearly disclosed over the phone, which I appreciated. However, no one mentioned I have to do a physical exam when they gave me the quote.
When I arrived, I was suddenly told there would be an additional $100 charge. It’s not about the money — it’s about the lack of transparency. Prices should be explained upfront, especially when scheduling an appointment. Hidden or surprise charges feel really unsettling.
It’s sad because I genuinely like this place and the service is usually good, but not disclosing important pricing information ahead of time makes it hard to trust. I really hope they improve their communication moving forward.
CH
Claudia Hernandez
Dec 23, 2025
5.0
Very good service, you can talk to the veterinarian and he explains what your pet needs, Doctor Victor. 👌
SN
Santhe Nagaraj
Nov 29, 2025
5.0
Wonderful service. Both Doctors are very professional and cordial. Front office staff is pleasant to deal with.
Frequently Asked Questions About VCA Triangle Tower Animal Hospital
What are the operating hours of VCA Triangle Tower Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Where is VCA Triangle Tower Animal Hospital located?
It is located at 1300 Corporation Parkway, Raleigh, NC 27610, USA.
What types of pets does VCA Triangle Tower Animal Hospital primarily serve?
The hospital primarily serves cats and dogs.
What veterinary services are offered at VCA Triangle Tower Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general and preventive care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs among others.
Is VCA Triangle Tower Animal Hospital accredited or associated with any organizations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Does VCA Triangle Tower Animal Hospital offer any special promotions for new clients?
Yes, new clients can get a free first exam coupon by visiting their website.
How can I contact VCA Triangle Tower Animal Hospital?
You can reach them by phone at +1 919-231-8030 or +1 919-670-2387.
What nearby places can I visit before or after my appointment at VCA Triangle Tower Animal Hospital?
Nearby places include La Estrella grocery store, Triangle Sports Consulting gym, and Mar-Y-Sol Mexican restaurant, perfect for shopping, exercise, or dining around your visit.
Are there any nearby medical or pet-related services near VCA Triangle Tower Animal Hospital?
Yes, Merritt Vet Supplies for pet needs and North State Medical Transport for medical transport services are close by.
What transportation or automotive services are available near VCA Triangle Tower Animal Hospital?
Nearby, you can find America’s Hometown Automotive Center for auto repair and Circle K for gas and convenience store needs, helpful for customers driving to the hospital.