Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is New Bern’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
588 reviews
5 stars
466
4 stars
42
3 stars
17
2 stars
20
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kate, Chris, and Frank.
Sales Experience
Several reviews highlighted positive experiences during phone upgrades and purchases, noting that staff made the process easy and efficient.
Technical Support
Customers appreciated the assistance provided for technical issues, with staff being patient and thorough in resolving problems.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including rude service and issues with billing and promotions.
Long Wait Times
A few customers expressed frustration with long wait times during their visits, indicating that service could be slow at times.
- BLBrendan LuptonOct 31, 20255.0Katelyn is amazing!! She’s super patient, hardworking, and an incredible CSR!! Best experience I’ve ever had with getting a phone, and so thankful I dealt with her!! Most definitely recommended!!
- RRRichard RebollarOct 25, 20255.0Staff is friendly and knowledgeable. Always available for questions or issues I may have.
- ALAustin LillyOct 12, 20255.0Spectacular, huge Shout Out to Patrick and Keanu for helping my girl get a new phone, their willingness to go above and beyond was amazing, Patrick even called his friend over at AT&T to help me get my phone set up as I am with AT&T. These guys are truly amazing at their job. Thank you Verizon
- CHChristopher HudsonOct 8, 20255.0I had an amazing experience at this store when I upgraded my cellphone recently. I switched to Verizon about 3 years ago. I have enjoyed their service ever since!
- KPKris ParkerOct 7, 20255.0Kate is awesome. Anytime i need something she always makes it happen and makes it so easy. Highly recommend!
Frequently Asked Questions About Verizon
Where is the Verizon store located in New Bern?
The Verizon store is located at 3190 Martin Luther King Jr. Blvd, New Bern, NC 28562.
What are the store hours for the Cellular Sales Verizon location in New Bern?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store at 3190 Martin Luther King Jr. Blvd?
No, appointments are not required to visit this Verizon store, but you can call to make one if you prefer.
What brands of smartphones can I find at the Cellular Sales Verizon store?
You can shop for Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, Asus, and Verizon Wireless devices.
What services does the Verizon store at Cellular Sales offer?
They offer Verizon wireless plans including prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspots.
What payment options are accepted at the Cellular Sales Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does the Verizon store offer in-store or curbside pickup?
Yes, Cellular Sales offers both in-store and curbside pickup services.
Are there any food options nearby the Verizon store at 3190 Martin Luther King Jr. Blvd?
Yes, nearby you can find Hwy 55 Burgers Shakes & Fries, Andy's Burgers Steaks & Fries, Firehouse Subs, Pizza Hut, and Starbucks for dining options.
What other mobile phone stores are close to the Verizon store in New Bern?
Nearby mobile phone stores include multiple AT&T Stores and U.S. Cellular locations.
What nearby shops could I visit for beauty or health-related services when visiting the Verizon store?
You can visit Oak Nails and Spa for beauty services, Walmart for eye care, and GNC for health supplements nearby.