Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Morganton, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
784 reviews
5 stars
667
4 stars
45
3 stars
13
2 stars10
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Arthur, Mike, and Thorn.
Efficiency
Customers frequently noted quick service and efficient handling of transactions, often highlighting how staff members expedited their visits.
Mixed Experiences
While many reviews were positive, there were also complaints about poor customer service and issues with billing and account management.
Knowledgeable Staff
Several reviews emphasized the staff's expertise in resolving technical issues and providing guidance on products.
- CTCynthia Treglia4 days ago5.0The guys were very friendly and Porfi took good care of me and got my new phone up and running.
- LHLeslie HarrisonJan 4, 20265.0Porfi was very professional and sweet helping me add a new line to my account today
- DMDeana MarshDec 22, 20255.0Everyone was very helpful! I plan to revisit this location for future needs.
- JMJoshua MaceDec 21, 20254.0Micheal was very helpful and took time to find the best deal for us
- CSCrystal SkeensDec 21, 20255.0From the moment I walk in everybody was ready to help and did everything they could to make sure I was happy before I left
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in Morganton, NC offer?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for the Verizon store in Morganton Heights Blvd?
The store is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pick up my order in-store at Victra?
Yes, Victra offers in-store pickup services for customer convenience.
What payment methods are accepted at the Victra store?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is the Victra Verizon Authorized Retailer located in Morganton?
The store is located at B134 Morganton Heights Blvd, Morganton, NC 28655, USA.
Does the Victra store provide support in languages other than English?
Yes, the store provides services in both English and Spanish.
What brands of wireless devices and accessories are available at Victra?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and more.
Are there any nearby places where I can grab a meal before or after visiting Victra?
Yes, nearby options include Jersey Mike's Subs, Pizza Hut, El Portal Mexican Grill, Hwy 55 Burgers Shakes & Fries, and Wingstop which offer a variety of dining choices.
What shopping options are near the Victra Verizon store in Morganton Heights Blvd?
Nearby shopping includes Claire’s of Morganton, Walmart, Kay Jewelers, Ulta Beauty, and Belk department store for a range of retail experiences.
Are there any nearby services I might find useful when visiting the Victra store?
Yes, nearby services include Army Recruiting office, Lucky Nails and Spa, Smart Cuts hair salon, KeyMe Locksmiths, and Sam’s Xpress Car Wash.