Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Locust, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
216 reviews
5 stars
163
4 stars
17
3 stars2
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for rudeness and lack of professionalism.
Staff Performance
Several employees, particularly Regina and Rick, received high praise for their assistance and customer interaction, while others were noted for poor service.
Wait Times
Customers reported long wait times, with some experiencing delays even for simple transactions, leading to frustration.
Store Policies
Issues were raised regarding store policies, such as cash payment acceptance and communication about product availability, which led to customer dissatisfaction.
- JLJ LDec 27, 20251.0Will not honor orders, will not answer phone, disconnects chat when proved wrong
- SCscott carrikerNov 7, 20255.0Nice guy very professional
- JAJeff AllmanOct 24, 20255.0Great experience!!
- BBBea (Bea)Oct 19, 20255.0Reggie at the Locust store was AWESOME!
- KHkaren helmsSep 21, 20255.0Dylan was very polite, courteous, and very helpful. I arrived 30 minutes before store closing. He stayed after closing a few minutes to make sure my new phone transferred and was working properly.
Frequently Asked Questions About Verizon
What kind of products does Verizon offer at the Locust, NC location?
Verizon offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and device protection at the Locust, NC store.
What are the operating hours for Verizon in Locust, NC?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Locust, NC offer in-store pickup services?
Yes, Verizon offers in-store pickup services at their Locust, NC location.
What payment methods are accepted at the Verizon store in Locust?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is it possible to recycle electronics at the Verizon Locust store?
Yes, the Verizon Locust store provides electronics recycling services.
Which languages are spoken at the Verizon store in Locust, NC?
Staff at the Verizon Locust store speak English and Spanish.
What brands of devices and accessories are available at Verizon Locust?
Verizon offers brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Are there any popular dining options near the Verizon store in Locust?
Yes, nearby dining options include Pizza and Beyond, Jersey Mike's Subs, Starbucks, McDonald's, Arby's, El Vaquero Grill of Locust, La Casa De Los Churros, HWY 55, and Showmars Locust, perfect for grabbing a meal before or after your visit.
What mobile phone stores are located near Verizon in Locust, NC?
Nearby mobile phone stores include AT&T Store, T-Mobile, SMART Phone Repair Concord, another Verizon store, and Walmart Locust, providing multiple options for wireless products and services in the area.
Are there any nearby services where I can get my phone repaired near Verizon Locust?
Yes, SMART Phone Repair Concord offers mobile phone and electronics repair services close to the Verizon store in Locust.