Verizon

4.3
216 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Locust, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
11634 Redbridge Blvd, Locust, NC
28097, United States

Hours

Reviews

4.3
213 reviews
5 stars
161
4 stars
17
3 stars
2
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Regina, Rick, and Patrick.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, including rudeness and lack of assistance.

Long Wait Times

Several reviews mentioned long wait times, both for service and phone setups, leading to frustration among customers.

Technical Issues

Customers expressed dissatisfaction with technical issues related to phone setups and service availability.

Store Environment

Some customers noted a lack of organization and efficiency in the store, impacting their overall experience.
  • SC
    scott carriker
    Nov 7, 2025
    5.0
    Nice guy very professional
  • JA
    Jeff Allman
    Oct 24, 2025
    5.0
    Great experience!!
  • BB
    Bea (Bea)
    Oct 19, 2025
    5.0
    Reggie at the Locust store was AWESOME!
  • KH
    karen helms
    Sep 21, 2025
    5.0
    Dylan was very polite, courteous, and very helpful. I arrived 30 minutes before store closing. He stayed after closing a few minutes to make sure my new phone transferred and was working properly.
  • EM
    Ellie May
    Sep 12, 2025
    2.0
    Does not have a paying kiosk for cash. I can pay with my card on my phone at any time, why would I drive to a Verizon that doesn’t advertise they don’t accept cash, waste gas money, just to turn and drive another fifteen minutes to another one? Ridiculous and will not be back. Do better.

Frequently Asked Questions About Verizon

What kind of products does Verizon offer at the Locust, NC location?

Verizon offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and device protection at the Locust, NC store.

What are the operating hours for Verizon in Locust, NC?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.