Verizon

4.7
417 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Laurinburg, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
907 S 401 Bypass Hwy, Laurinburg, NC
28352, United States

Hours

Reviews

4.7
417 reviews
5 stars
365
4 stars
19
3 stars
7
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with several specific mentions of excellent service from individuals like Kevin, LaTanya, and Jasmine.

Efficiency

While many reviews highlighted positive experiences, some customers noted long wait times and slow service, indicating a need for improved efficiency during busy periods.

Sales Experience

Several customers expressed dissatisfaction with aggressive sales tactics and upselling, feeling pressured to purchase additional items they did not need.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive overall shopping experience.
  • FC
    Frankie Concepcion-garcia
    2 days ago
    5.0
    Jamal Douglas helped us and he was phenomenal
  • BP
    Bailey Preslar
    Jan 3, 2026
    5.0
    Jamal was incredibly helpful and knowledgeable. We had a poor experience at a different store and Jamal helped us fix the issues and give us answers. Everyone in the store was friendly. We left happy and with what we wanted!
  • JW
    Jennifer Ward
    Jan 2, 2026
    5.0
    This Verizon store is organized, uncrowded, and the staff is Top Notch! Laura assisted us and went the extra mile!
  • WM
    Wyniquea Moore
    Dec 30, 2025
    5.0
    Jamal Douglas has excellent customer service skills. He is very knowledgeable about the products and services along with a great deal of patience.
  • WM
    Will Miller
    Dec 6, 2025
    5.0
    Laura was personable, patient, knowledgeable, and pleasant. Heartily recommend her to help you. Great service and no pressure to purchase or upgrade. Thank you.

Frequently Asked Questions About Verizon

What type of devices and products can I find at Victra - Verizon Authorized Retailer in Laurinburg?

Victra offers a full range of wireless devices including phones, tablets, smartwatches, home internet, accessories, and device protection from brands like Verizon Wireless, Samsung, Apple, and more.

What are the store hours for the Victra Verizon store in Laurinburg, NC?

The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.