About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in King, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
435 reviews
5 stars
357
4 stars
24
3 stars
9
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting employees like Patrick, Nina, and Dylan.
Customer Service
While most reviews were positive about customer service, some customers reported negative experiences with rudeness and lack of assistance.
Wait Times
Several customers expressed frustration with long wait times due to understaffing, with some waiting over an hour to be seen.
Product Availability
Customers noted issues with product availability, particularly regarding phones and accessories.
Sales Practices
Some reviews mentioned concerns about transparency in pricing and upselling tactics, leading to dissatisfaction.
- BKBrian Key2 days ago5.0Tim was very knowledgable
- SGSharon Gautier6 days ago5.0Great service from beginning to end!
- EEEthlynOct 29, 20255.0Staff were very friendly and welcoming. Tim was very knowledgeable and explained everything to me patiently. I got a wonderful deal and of course lots of accessories to make it even better. While all were friendly they were also professional. Even got to chat about local places to eat! Keep up the good work all!!
- JKjerry KlofandaOct 23, 20252.0Still waiting after an 11/2 hours, 1 person working ,2nd person f o ing
- AHAnn HartgroveSep 19, 20255.0Very helpful and well informed staff.
Frequently Asked Questions About Verizon
What products does Victra - Verizon Authorized Retailer offer at their King, NC location?
Victra in King, NC offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection from brands such as Verizon Wireless, Apple, Samsung, Motorola, and more.
What are the store hours for Victra in King, NC?
Victra is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Victra in King, NC offer in-store pickup for online orders?
Yes, Victra offers in-store pickup service for customers.
What payment methods are accepted at Victra in King, NC?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle electronics at Victra in King, NC?
Yes, Victra offers electronics recycling services at their King location.
What types of services does Victra provide at their King store?
Victra provides services including new lines, upgrades, new devices, and accessories.
What languages are spoken at Victra in King, NC?
The store staff at Victra can assist customers in English and Spanish.
If I am visiting Victra in King, NC, what nearby restaurants can I visit for food?
Nearby restaurants include Ma'Luz Mexican Grill (Mi Pueblo), Mi Pueblo Mexican Grill, Tokyo Japanese Grill & Sushi, Foothills Grill and Tap, Town & Country Restaurant, and Higher Grounds Coffee for a cafe experience.
Are there any fitness centers near Victra's King location for a workout before or after shopping?
Yes, Fitness 2000 Gym King and Fitness 2000 are nearby fitness centers where you can exercise before or after visiting Victra.
Where can I find personal care or spa services near Victra in King, NC?
Nearby personal care and spa options include Jennifer Douse Massage Therapy, Natural Nails Spa, and Serene Massage Therapy for relaxation and beauty services.