Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kannapolis, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
512 reviews
5 stars
408
4 stars
33
3 stars
16
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting CJ, Griffin, and Markus.
Efficiency
Customers appreciated the quick and efficient service, often noting that their issues were resolved in a timely manner.
Product Knowledge
Staff members were frequently described as knowledgeable about products and services, providing clear explanations and recommendations.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding billing issues and service inconsistencies.
Atmosphere
The store was described as having a friendly and welcoming atmosphere, making customers feel comfortable during their visits.
- CWConner WhitleyNov 9, 20255.0Jose was awesome and very helpful. Excellent service.
- NGNancy GreenNov 7, 20255.0Byron Bates is incredible to work with, thank you Byron!
- MMMichaelOct 20, 20255.0CJ, Jose & Nico did an excellent job getting me set up today. I came over with ATT & T Mobiles numbers and they were able to get me set up exactly how I needed to be in a timely manner. Great experience
- BDBri DOct 10, 20255.0CJ was knowledgeable about product, promotions and price. Gets right to the point and helped me get the best deals and provided professional service. Thank you!
- CDCheryl DurhamSep 25, 20255.0So grateful for Jose's help today setting up my husband's new phone. He was very patient explaining the many new features.
Frequently Asked Questions About Verizon
What products does Verizon in Kannapolis offer?
Verizon offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Kannapolis?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which wireless brands are available at Verizon Kannapolis?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
What payment options are accepted at Verizon Kannapolis?
Verizon accepts American Express, Discover, Mastercard, Visa, cash, Apple Pay, Android Pay, and Samsung Pay.
Does Verizon Kannapolis offer in-store pickup services?
Yes, in-store pickup is available at this location.
How can I schedule an appointment or manage my Verizon services for this store?
You can schedule or manage services through the My Verizon app, available for download on the Apple App Store.
What nearby places can I visit before or after shopping at Verizon Kannapolis?
Nearby, you can visit Dragon Wok for Asian cuisine, Desserts by Katrina for bakery treats, and Academy Sports + Outdoors for outdoor gear and apparel.
Are there other mobile phone stores near Verizon Kannapolis?
Yes, nearby mobile phone stores include Victra — Verizon Authorized Retailer, Metro by T-Mobile, and AT&T Store, providing additional options for wireless services and devices.
Where can I find financial or loan services close to Verizon Kannapolis?
Lendmark Financial offers installment loans near Verizon, and nearby ATMs include LibertyX Bitcoin ATM and CoinFlip Bitcoin ATM for convenient cash access.
What languages are spoken at Verizon Kannapolis?
The store provides services in both English and Spanish to accommodate a diverse customer base.