Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Hope Mills’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
609 reviews
5 stars
485
4 stars
43
3 stars
15
2 stars8
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for their exceptional customer service, highlighting individuals like Stacey, Tamika, and Daniel for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, with specific mentions of employees like Stacey and Tamika who provided clear explanations and assistance.
Positive Experiences
A majority of customers reported positive experiences during their visits, often mentioning the friendly atmosphere and willingness of staff to assist.
Problem Resolution
Several customers expressed satisfaction with how staff handled issues, particularly with phone upgrades and account problems, showcasing a commitment to resolving customer concerns.
Recommendations
Customers frequently recommended specific employees, particularly Stacey and Tamika, indicating a strong preference for their service.
- SSShemika Streeter2 days ago5.0My daughter and I came in yesterday to switch services from At&t. Cassandra took excellent care of you! She went over and beyond to help us and we left way happier than we expected!! She’s a top tier employee! Thank you so much and if you ever go here please ask for her!!
- NBNathan Bardaji2 days ago5.0Very helpful store, Jay and his team went above and beyond to find me every deal and promotion available and got me a highly competitive price, they left no stone unturned to provide me the absolute best service possible
- GBGavin Bailly6 days ago5.0Jerry and Patrick were awesome! They helped me fix my phones service error when 2 other stores couldn't! Big shoutout to these guys! Thanks again!
- DPDonna PopeNov 14, 20255.0We had a claim for a damaged watch through Asurion. I know that is a separate entity, but after several frustrating days trying to file the claim, I went to the Hope Mills store for help. Daniel was very patient, and was extremely helpful-sorting our issues from the Verizon end. After setting up the replacement watch it didn’t show up in My Verizon. Another trip to the Hope Mills store and help from Patrick solved that problem. Both of these associates went out of their way to help us, and we are very grateful. This is one reason we have been Verizon customers for 25 years.
- TRTommy RainsOct 27, 20255.0I love having this store here! I just did a phone upgrade and wanted to rave about Destiny! She was a joy to work with and answered all of my questions. Please don’t close this store. It is because of this brick & mortar store and associates like Destiny that keep me with Verizon!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Hope Mills?
The Verizon store is located at 3001 N Main St, Ste 100, Hope Mills, NC 28348.
What are the Verizon store's hours of operation?
The Verizon store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store at Hope Mills?
No, appointments are not required to visit this Verizon store.
What brands of phones does the Verizon store carry?
The store carries Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus devices.
What services are available at the Verizon store in Hope Mills?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless.
Can I pick up my order at the Verizon store or use curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa.
Is there a pet store near the Verizon store where I can shop for pet supplies?
Yes, Pet Supplies Plus is nearby and offers pet products and grooming services.
Are there dining options close to the Verizon store where I can eat before or after my visit?
Nearby dining options include Bojangles', Burger King, McDonald's, Zaxby's, Waffle House, Simply Better Thai, Smithfield's Chicken 'N Bar-B-Q, and Taco Bell.
What other mobile phone stores are near the Verizon store in Hope Mills?
Nearby mobile phone stores include Cellular Sales, another Verizon location, and the Sprint Store By N Touch Wireless.