Verizon

4.7
594 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is High Point’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3800 Sutton Way, High Point, NC
27265, United States

Hours

Reviews

4.7
583 reviews
5 stars
528
4 stars
13
3 stars
9
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with specific praise for employees like Rania, Justin, and Mo, who went above and beyond to assist customers.

Knowledgeable Staff

Customers frequently noted the staff's extensive knowledge about products and plans, making the purchasing process easier and more informative.

Mixed Experiences

While many customers had positive experiences, there were also reports of issues with billing and service promises not being honored, indicating inconsistency in customer satisfaction.

Efficiency

Several reviews mentioned quick service and efficient handling of transactions, contributing to a positive overall experience.
  • RP
    Ray Polomski
    2 days ago
    5.0
    I normally hate going to the cell phone store. Rania changed my mind today. She was extremely professional, knowledgeable, and personable. Our experience was easy and pleasant as we changed out two phones and one service. I would not go anywhere else, thank you to Rania for making the difference!
  • MT
    Megan Terry
    Jan 3, 2026
    5.0
    Justin was so helpful in helping me through my upgrade! Super patient and he is very knowledgeable. If you want an easy fun experience seek him out!!!
  • WN
    Wesley Newsome
    Jan 3, 2026
    5.0
    Justin was vet helpful and knowledgeable of all the products and services. Justin made the overall experience very pleasing.
  • KM
    Kim mORGAN
    Dec 26, 2025
    5.0
    Our experience purchasing phones at this location was wonderful. Justin Moore went above and beyond assisting us with getting things set up and making sure everything was perfect. His follow-up is amazing. We could not have asked for better service.
  • LS
    Luke Starkey
    Dec 19, 2025
    5.0
    My experience at this Verizon location was excellent. I brought my grandparents in to get their phones upgraded and the process was seamless! We were helped by Jacob and he did an excellent job of explaining to us the options that were available. The process of getting them set up with new phones was made easy by the assistance that we received. Jacob went above and beyond the call of duty to personally drive and pick up the exact phones that they wanted from another Verizon location.

Frequently Asked Questions About Verizon

What products and brands can I find at the Verizon store on 3800 Sutton Way?

You can shop for wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and more. The store carries brands like Verizon, Apple, Samsung, Motorola, Google, LG, HTC, and Asus.

What services does the Verizon store at 3800 Sutton Way offer?

The store offers Verizon wireless plans, prepaid wireless, Hum Smart Car service, home phone and internet, and mobile hotspots among other Verizon services.