Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is High Point’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
583 reviews
5 stars
528
4 stars
13
3 stars
9
2 stars
9
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific praise for employees like Rania, Justin, and Mo, who went above and beyond to assist customers.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and plans, making the purchasing process easier and more informative.
Mixed Experiences
While many customers had positive experiences, there were also reports of issues with billing and service promises not being honored, indicating inconsistency in customer satisfaction.
Efficiency
Several reviews mentioned quick service and efficient handling of transactions, contributing to a positive overall experience.
- RPRay Polomski2 days ago5.0I normally hate going to the cell phone store. Rania changed my mind today. She was extremely professional, knowledgeable, and personable. Our experience was easy and pleasant as we changed out two phones and one service. I would not go anywhere else, thank you to Rania for making the difference!
- MTMegan TerryJan 3, 20265.0Justin was so helpful in helping me through my upgrade! Super patient and he is very knowledgeable. If you want an easy fun experience seek him out!!!
- WNWesley NewsomeJan 3, 20265.0Justin was vet helpful and knowledgeable of all the products and services. Justin made the overall experience very pleasing.
- KMKim mORGANDec 26, 20255.0Our experience purchasing phones at this location was wonderful. Justin Moore went above and beyond assisting us with getting things set up and making sure everything was perfect. His follow-up is amazing. We could not have asked for better service.
- LSLuke StarkeyDec 19, 20255.0My experience at this Verizon location was excellent. I brought my grandparents in to get their phones upgraded and the process was seamless! We were helped by Jacob and he did an excellent job of explaining to us the options that were available. The process of getting them set up with new phones was made easy by the assistance that we received. Jacob went above and beyond the call of duty to personally drive and pick up the exact phones that they wanted from another Verizon location.
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store on 3800 Sutton Way?
You can shop for wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and more. The store carries brands like Verizon, Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
What services does the Verizon store at 3800 Sutton Way offer?
The store offers Verizon wireless plans, prepaid wireless, Hum Smart Car service, home phone and internet, and mobile hotspots among other Verizon services.
What are the store hours for the Verizon store at 3800 Sutton Way?
Monday through Saturday, the store is open from 8:30 AM to 8:30 PM. On Sundays, it is open from 10:00 AM to 7:00 PM.
Can I pick up my order in-store at the Verizon 3800 Sutton Way location?
Yes, in-store pickup is available at this Verizon location.
Do I need an appointment to visit the Verizon store at 3800 Sutton Way?
No appointment is required. You can call to make one or simply stop by during business hours.
What payment options are accepted at the Verizon store on 3800 Sutton Way?
The store accepts American Express, Discover, MasterCard, and Visa for payments.
How can I reach the Verizon store at 3800 Sutton Way?
You can call them at +1 336-887-2555 or visit their website at https://stores.cellularsales.com/us/nc/high-point/3800-sutton-way.
Are there dining options near the Verizon store on 3800 Sutton Way?
Yes, nearby dining options include Uno Chicago Grill, High Point Bistro, Boyds Bistro Lounge, Mandalay Asian Fusion Cuisine, Biscuitville, and King Tut Shisha Cafe, offering a variety of cuisines for a meal before or after your visit.
What other mobile phone stores are near the Verizon store at 3800 Sutton Way?
Nearby mobile phone stores include another Verizon location and Cellular Sales, providing multiple options in the area for wireless needs.
Are there personal care or beauty salons near the Verizon store on 3800 Sutton Way?
Yes, nearby options include Avanti Salon & Spa, Whitty's Locs n Natural Hair Care, Salon Serenity, and Genesis Salon, convenient for scheduling beauty or spa appointments around your visit.