Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Hickory’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
787 reviews
5 stars
711
4 stars
25
3 stars
15
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their knowledge, patience, and willingness to help.
Sales Experience
Numerous reviews mentioned positive experiences during the sales process, with staff going above and beyond to meet customer needs and provide the best deals.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to explain options clearly, making the purchasing process easier.
Follow-Up Support
Several customers appreciated the ongoing support and quick responses from staff after their initial visit, indicating a commitment to customer satisfaction.
Professionalism
The professionalism of the staff was consistently highlighted, with many customers feeling respected and valued during their interactions.
- KSKirk Shook2 days ago5.0Had a really good experience getting my wife and I new phones. Jessie helped us get new phones and helped lower our bill as well without changing our plan. Thanks Jessie!
- PVPatty Valentine3 days ago5.0I went to this Verizon store today. It was a pleasant experience. Dawson helped pair up my watch and then did the same for my husband. He was very knowledgeable about both the phone and watch. He even gave me a couple of tips for my phone usage I was unaware of. Thank you Dawson.
- ABAndrea BarklageOct 31, 20255.0I would give more stars if I could! I was trying to get something handled via the customer service line for literally hours. I called Sam and he had my problem handled in a few minutes!! Absolutely wonderful help. Went above and beyond. Sam was super knowledgeable and explained everything with such care. I’m going to send anyone with Verizon to this store. They know their stuff!!! Thank you again Sam! I really appreciate your help
- BCBarbara CunninghamOct 26, 20255.0I will begin by saying I came to the store with a huge chip on my shoulder from the HORRIBLE service I had gotten the previous week from Verizon and Asurion. I was immediately put at ease by my salesman, Kyle Kennedy. He was incredibly helpful, knowledgeable and professional. My husband and I ended up getting new phones for everyone on our plan and Kyle even worked very diligently to get our monthly bill lowered. I have reached out to him several times since our initial visit with follow up questions. He has always responded very quickly and offered assistance. I HIGHLY RECOMMEND this store and Kyle in particular!!
- MMMichael MackOct 15, 20255.0Love working with Jessie! She goes above and beyond to ensure your needs are met time and time again. Can’t thank her enough!!!
Frequently Asked Questions About Verizon
What products can I find at the Verizon store on 10 29th Ave Ne in Hickory?
You can find Verizon devices including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola phones, tablets, wireless accessories, and exclusive Verizon services.
Does the Verizon store at 10 29th Ave Ne offer in-store pickup services?
Yes, in-store pickup service is available at this location.
What are the operating hours of the Verizon store in Hickory?
The store is open Monday to Saturday from 8:30 AM to 8:30 PM and Sunday from 11:30 AM to 7:00 PM.
Can I pay my Verizon bill in person at this Cellular Sales location?
Yes, you can pay your Verizon bill in-store at this location.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Do I need to make an appointment before visiting this Verizon store?
No, appointments are not required to visit this Verizon store.
How can nearby stores like Rite Aid or Circle K be useful when visiting the Verizon store?
Nearby convenience stores such as Rite Aid and Circle K offer easy access to snacks, essentials, and gas, which can be convenient before or after your visit to the Verizon store.
Can I visit the Verizon store after a workout at STX FIT nearby?
Yes, the Verizon store is close to STX FIT gym, making it easy to shop for phones or plans right after your fitness session.
Are there any pet services near the Verizon store at 10 29th Ave Ne?
Yes, Viewmont Animal Hospital is a nearby pet services location, which might be convenient if you need to manage pet care alongside your visit to the Verizon store.
What brands of smartphones are available at this Verizon store?
This Verizon store offers smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.