Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Hendersonville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
538 reviews
5 stars
259
4 stars
95
3 stars
51
2 stars
33
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude and unhelpful.
Wait Times
Many customers expressed frustration with long wait times, often feeling neglected while waiting for assistance.
Sales Practices
Several reviews highlighted concerns about deceptive sales practices and pressure tactics used by some staff members.
Staff Knowledge
While some staff members were noted for their expertise and ability to resolve issues, others were criticized for being unhelpful or dismissive.
Store Environment
The store environment received mixed reviews, with some customers appreciating cleanliness and organization, while others noted issues with staff interactions.
- MBMark Bounds5 days ago5.0Dakota was awesome… he persevered through the problem and was very couteous
- BMBeth MowryNov 10, 20255.0I got great help from Dakota today. He was quick to understand the problem and he covered all the bases to be sure it’s all solved. On top of that, he’s very enjoyable to work with. I learned a lot!
- MSMike ScottOct 24, 20251.0By far the worst experience I have ever had. Their sales people use LIES to make the sale. I came in to buy a 2 new phones cash. I always pay cash and sell my previous phone on my own. While in there they were asking questions: have I ever upgraded before? How long have I been a Verizon customer?Etc. Then when looking up my account they told me they would like to offer me the same deal they were giving new customers with the trade ins on their phones. Of course I asked, "what is the catch?" They responded that there wasn't a catch cause I was a good customer for almost 7 years with no upgrades. They told me that I would owe the difference or could pay it in payments, my call. If I chose payments, I could pay it off as soon as I'd like. Again I asked if there were any catches, and they again said absolutely not. So I took them for their word. Here we are 7 months later, and I ended Verizon. They raised my bill twice in 1 year since doing this taking away my corporate discounts for no reason. They sent another notification saying it would be going up yet again, so I had enough. I called Verizon a week before cancelling and they gave me the balance left on the phone(the amount I expected), and I asked if I could pay it right then, and they said it would be on my final bill. My final bill came, and its for the FULL retail amount. Of course I am immediately pissed. I go to the store the following day for the salesperson to be extremely defensive and rude. Told me I signed up for 3 years. They said tough luck. Mind you I only ever received a receipt for buying the phones. Never received a 3 yr locked in agreement. So they steal my perfectly good working phones I could have sold on my own as it shows I have $0 value on them now and they are charging me full price on the phones minus what I have paid. Of course this contradicts what Verizon customer service told me. Now that my account is closed I can't challenge anything. Absolute CROOKS! NEVER would recommend anyone to go to this store.
- KHKelly HauthOct 9, 20255.0The staff at this location is great and really knows there’s stuff. Anna was a superstar and although it took about two hours to work through my issues in porting lines over from Optimum, she was able to get me the exact help I needed. I’ve been with Verizon for years now and definitely recommend their services.
- JGJoey GarrenOct 4, 20255.0Quick and easy. Staff was very helpful, and I didn't wait long.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Hendersonville?
The Verizon store in Hendersonville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products does the Verizon Hendersonville store offer?
The store offers a range of products including business cell phones, mobile hotspots, tablets, and laptops from brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services can I get at the Verizon store?
Verizon offers mobile plans, wireless internet plans, and voice plans at their Hendersonville location.
Does Verizon Hendersonville provide online ordering and in-store pickup?
Yes, you can shop online and choose in-store pickup at the Hendersonville Verizon store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Hendersonville?
Yes, you can schedule an in-store appointment through their website or the My Verizon app to ensure personalized service during your visit.
What payment methods are accepted at the Verizon Hendersonville store?
The store accepts checks, debit cards, and mobile NFC payments and does not require cash only transactions.
How can I reach Verizon Hendersonville by phone?
You can contact the Verizon store in Hendersonville at +1 828-545-5606 (main phone) or +1 866-644-4532 (mobile phone).
What popular nearby places can I visit before or after shopping at Verizon Hendersonville?
Nearby, you can visit Applebee’s Grill + Bar for dining, the USPS post office for mailing needs, or explore the Forest Lawn Memorial Park for some outdoor time.
Are there convenient services near Verizon Hendersonville to help with vehicle maintenance or banking?
Yes, Jiffy Lube offers oil change and automotive repair nearby, and First Citizens Bank along with Champion Credit Union provide banking services close to the store.
Where can I find nearby fitness and dining options around Verizon Hendersonville?
Flex 4 Fitness offers gym services and dining, while Binion’s Roadhouse provides steakhouse dining options near the Verizon store.