Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Greenville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
477 reviews
5 stars
268
4 stars
66
3 stars
32
2 stars
22
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their helpfulness and patience, many others reported poor service, including dismissive attitudes and lack of assistance with issues.
Wait Times
Numerous reviews highlighted long wait times for service, with some customers feeling ignored or overlooked during their visits.
Store Conditions
Several customers noted unsanitary conditions in the store, including issues with cleanliness and maintenance.
Product Knowledge
There were mixed reviews regarding staff knowledge about products and services, with some customers expressing dissatisfaction over inaccurate information.
- SPsandra parkerJan 5, 20265.0I went into the office for some help on my cell phone and they were wonderful. They helped me so much. I am really proud to be part of Verizon. Thank you so much, Noah.
- RSRalph SmithJan 2, 20265.0I am a Verizon customer. I have had issues with my phone that I just couldn’t figure out. Each time Josh has taken the time to listen to me and was able to solve my problem. Excellent example of true customer service. Gerald
- JMJae MitchellDec 29, 20255.0Came into this Verizon for a few questions regarding the travel pass option and SIM card information for traveling. Walter, the new store manager, was able to help answer all my questions and he was super patient and knowledgeable on all the travel benefits and plans. Such a great experience and I appreciate his help. Thank you Walter! Keep being you and shining bright. ✨
- SMSteffany MartinDec 29, 20251.0Apparently they don’t handle billing issues and you’re forced to wait on hold forever with the corporate office to fix any issues. If you’re able to sign people up for plans, there’s no reason not to have the ability to access billing.
- CTCarol TaylorDec 10, 20255.0Alexus was absolutely on top of setting me up with my purchase of I-phone 17 pro Max. She gave me an orientation of tips that were new to me from beginning to end. As a customer of Verizon for 38 years, I have always had excellent service with all of the team members. This team greeted folks as they entered then clarified what their needs were today, then asked them to wait giving them an idea of how long they would need to wait before the team member was available. They provided service with an enthusiastic greeting! Exceptional service in this store. A big thank you to Alexus for her sale and set up of my products! She was top notch! Also, Noah, team member, also delightful with his customer and the service he was providing to his customer. This afternoon has been a winner for me!
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Greenville?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
What are the Verizon Greenville store's hours of operation?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Greenville offer online ordering and in-store pickup?
Yes, you can order online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at the Verizon store in Greenville?
You can schedule an in-store appointment online through their website or by using the My Verizon app.
What payment methods does Verizon Greenville accept?
They accept checks, debit cards, and mobile NFC payments and do not require cash only.
What mobile plans and services are offered at Verizon Greenville?
They offer mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Is Verizon Greenville located near any dining options?
Yes, nearby dining options include Chicken Salad Chick for southern cuisine, Dunkin' for coffee and donuts, and Bella Green Latin SportBar & Grill for sports bar fare and burgers.
Are there any beauty salons or nail salons near Verizon in Greenville?
Yes, Hair Graphics, Bellagio Nail Bar, Henry's Nail, and Boss Nail Bar are nearby beauty and nail salons you can visit.
What other mobile phone stores are near Verizon in Greenville?
UScellular is a nearby mobile phone store offering phone repair and accessories.
What nearby services might be useful when visiting the Verizon store in Greenville?
Nearby services include AAA Carolinas for roadside assistance, FastMed Urgent Care for medical needs, and Western Union for money transfer services.