Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Greenville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
471 reviews
5 stars
264
4 stars
66
3 stars
32
2 stars
21
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Alissa and Tameka received high praise for their helpfulness, others were reported as rude or dismissive.
Long Wait Times
Many customers expressed frustration over long wait times and inadequate staffing, leading to poor service experiences.
Sales Practices
Several reviews highlighted concerns about misleading sales practices, including unfulfilled promises regarding pricing and activation fees.
Product Knowledge
There were complaints about staff lacking sufficient product knowledge, leading to customer dissatisfaction and confusion.
Positive Experiences
Despite negative feedback, some customers reported positive experiences, particularly with specific employees who provided exceptional service.
- VPVerne PhillipsNov 12, 20255.0My experience at the Victra store was top notch. I got taken care of quickly but more importantly the representative made me feel as if I was the only person in the store despite it being busy. Eric was also phenomenal as he made sure all my needs were taken care of.
- AAAshleyOct 18, 20255.0Once again, Eric and Staff provided exceptional service. From start to finish they made our purchase and activation seamless!
- MMMichaelOct 5, 20251.0The manager was demeaning and dismissive. The salesperson was distracted. These people are only interested in making sales. If you ordered online or are having a time consuming problem, they pawn off your problem back to you to solve by giving you a telephone number to call because they don't want to waste their time helping with involved issues when they can be making a commission on sales.
- GMGabriel MetalloOct 5, 20251.0I overheard them belittling my 70 year old father over speakerphone. They lied and made accusations. They questioned his faculties to his face and were outright gleeful. They knew exactly how they were behaving. Verizon should be ashamed to hire any of them them from the manager on down.
- JPJuanita PaytonSep 16, 20255.0Employee Eric Hazleton of Verizon has been nothing but helpful and professional with assisting me with any concerns that I may have!! He has been my go to person for the last 9 years ! He definitely goes beyond the call of duty to make sure his customers are taken care of !!! So deserving of all the company has to offer him and more!! Very courteous and kind. Awesome teamwork!!
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Greenville?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
What are the Verizon Greenville store's hours of operation?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Greenville offer online ordering and in-store pickup?
Yes, you can order online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at the Verizon store in Greenville?
You can schedule an in-store appointment online through their website or by using the My Verizon app.
What payment methods does Verizon Greenville accept?
They accept checks, debit cards, and mobile NFC payments and do not require cash only.
What mobile plans and services are offered at Verizon Greenville?
They offer mobile plans, wireless internet plans, and voice plans for both personal and business needs.
Is Verizon Greenville located near any dining options?
Yes, nearby dining options include Chicken Salad Chick for southern cuisine, Dunkin' for coffee and donuts, and Bella Green Latin SportBar & Grill for sports bar fare and burgers.
Are there any beauty salons or nail salons near Verizon in Greenville?
Yes, Hair Graphics, Bellagio Nail Bar, Henry's Nail, and Boss Nail Bar are nearby beauty and nail salons you can visit.
What other mobile phone stores are near Verizon in Greenville?
UScellular is a nearby mobile phone store offering phone repair and accessories.
What nearby services might be useful when visiting the Verizon store in Greenville?
Nearby services include AAA Carolinas for roadside assistance, FastMed Urgent Care for medical needs, and Western Union for money transfer services.