Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Greenville, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
748 reviews
5 stars
662
4 stars
41
3 stars10
2 stars6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendly, helpful, and professional service.
Staff Knowledge
Many customers noted the staff's expertise and ability to answer questions thoroughly, enhancing the overall experience.
Efficiency
Customers appreciated the quick service and efficient handling of transactions, making their visits pleasant.
Welcoming Environment
The store was described as having a warm and inviting atmosphere, with staff greeting customers cheerfully.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences, particularly regarding long wait times and issues with service accountability.
- RCRobin Clark2 days ago5.0Eric and the rest of the staff provided great customer service!! Very professional and knowledgeable!! Personable and friendly! Will highly recommend
- BJBrittany Jefferies6 days ago5.0Came in because my iPhone wasn’t charging. Eric & Hannah were very helpful and identified the problem & helped me figure out a solution very quickly. About 10-15 minutes & everything was all figured out! 10/10 Highly recommend this location.
- TETracey EbenrothNov 14, 20255.0SO happy we came to this Verizon store!! Hannah was incredibly helpful identifying a more affordable plan for our family - saving me $50 a month! She was professional and patient explaining all details choosing a phone and our explaining our new plan. Manager Eric sets a fun tone in the store with all employees and customers! This store is top notch!
- VPVerne PhillipsNov 13, 20255.0Had a delightful experience at this store. I love the fact that despite being busy they made sure to take time to answer my many questions. Eric was phenomenal by the way.
- EEEricNov 7, 20252.0So after being a veteran since active duty for some reason Verizon took my discount of. I thought it was all set 5 years ago when I walked in with my DD but I guess not. You have to have ID.me in order to keep your veteran status. Was never told this. I wonder how many other older veterans don't know they are not getting their discount. Was up there 4 times trying to fix this. Staff us not very knowledgeable.
Frequently Asked Questions About Verizon
What products does the Verizon store at 800 SE Greenville Blvd offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What are the operating hours of this Verizon store in Greenville, NC?
The store is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 11 AM to 7 PM.
Does this Verizon store support in-store pickup for online orders?
Yes, the store offers in-store pickup services for customers.
What payment methods are accepted at the Verizon store in Greenville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I get my old electronics recycled at the Verizon store?
Yes, the store provides electronics recycling services.
What brands of devices can I find at this Verizon Authorized Retailer?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What types of wireless services are offered at this Verizon store?
Services include new lines, upgrades, new devices, and accessories for smartphones, tablets, and wearable devices.
Is the Verizon store near any entertainment or dining options?
Yes, nearby entertainment includes Regal Greenville Grande cinema, and dining options include McAlister's Deli, Sweet Frog Greenville, and YogiVibes Studio, all within close proximity.
How can visiting nearby places like Dippin Dots or sweetFrog Premium Frozen Yogurt enhance my trip to the Verizon store?
After or before shopping at Verizon, you can enjoy treats at nearby ice cream shops like Dippin Dots or sweetFrog Premium Frozen Yogurt, making your visit more enjoyable.
Are there any nearby services that complement the Verizon store visits, like phone repairs or beauty salons?
Yes, nearby you'll find uBreakiFix for phone repairs, and beauty/spa services like Supercuts, AA Nails and Spa, and Heaven Foot Spa 2, which can add convenience to your visit.