Verizon

4.7
220 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Granite Falls, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
261 River Bend Dr, Granite Falls, NC
28630, United States

Hours

Reviews

4.7
219 reviews
5 stars
195
4 stars
7
3 stars
3
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Chandler, Jasmine, and Alecia.

Order Issues

Several reviews highlighted problems with order fulfillment and misinformation regarding services, leading to frustration among customers.

Professionalism

Customers noted the professionalism of the staff, particularly in handling multiple customers and resolving issues efficiently.

Store Experience

The store atmosphere was generally described as welcoming and accommodating, with quick service being a common positive remark.
  • WS
    wayne speagle
    Dec 4, 2025
    5.0
    Very friendly and knowledgeable of products.
  • LH
    Leslie Herman
    Nov 7, 2025
    5.0
    Received my order (iPhone 17 Pro Max-upgraded from 13 PM) in less than 48 hours, and was able to get everything done and out of the store in less than 2 hours! Great experience with the sales person—she truly knew her stuff!
  • MF
    Maritta Freeman
    Sep 26, 2025
    5.0
    Tech and Manager were very professional,we're very attentive and answered all my questions. Great service.
  • BC
    Barbara Carswell
    Aug 6, 2025
    5.0
    Very Helpful

Frequently Asked Questions About Verizon

What products does Verizon in Granite Falls offer?

The Verizon store offers wireless devices including phones, tablets, smartwatches, accessories, and device protection.

What brands can I find at the Verizon Authorized Retailer in Granite Falls?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more at the store.