Verizon

4.8
589 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Graham’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
314 S Main St, Graham, NC
27253, United States

Hours

Reviews

4.8
582 reviews
5 stars
516
4 stars
29
3 stars
13
2 stars
12
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, patience, and knowledge, with many specific mentions of employees like Andrew, Jazmine, and Charlie going above and beyond to assist.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting that their issues were resolved in a timely manner.

Positive Atmosphere

The store was described as having a friendly and welcoming environment, contributing to a pleasant shopping experience.

Problem Resolution

Several customers noted that staff effectively resolved complex issues, including billing problems and technical difficulties, enhancing overall satisfaction.
  • DS
    David Sherrill
    4 days ago
    5.0
    I visited the Graham store on Main Street on 1/7 @ 7pm with the simple intention of returning a power cord, but I walked out having had the best Verizon experience since I purchased my very first phone. Charlie is an absolute sales expert whose knowledge and professionalism provided some of the best customer service I have witnessed in 15 years. His expertise made the entire process seamless and impressive. Verizon truly needs to do whatever it takes to keep him on the team; he is such a high-caliber professional that my own company would love to have an employee like Charlie. He is a massive asset to the Main Street location
  • DM
    D Mck
    Dec 27, 2025
    4.0
    My husband and I had to get new phones Friday and Brandon was so helpful, so easy to work with, and made the process stress free. I highly recommend making an appointment with Brandon for excellent service.
  • JH
    Jimmy Harrison
    Nov 20, 2025
    5.0
    Matthew at the he Graham store was very helpful, he saved me some money & solved a problem for me. I highly recommend this nice young man to everyone.
  • SD
    Sandra Davis
    Nov 19, 2025
    5.0
    Matthew was a nice young gentleman to work with. I appreciated his knowledge & excellent service. Thanks!! Sandra
  • ET
    Emily Tice
    Oct 3, 2025
    5.0
    Brandon was amazing! He was so helpful and was able to get me an amazing deal. Definitely be using him for the future.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Graham, NC?

The Verizon store is located at 314 S Main St, Graham, NC 27253.

What are the Verizon store's hours of operation?

The store is open Monday to Saturday from 8:30 AM to 8:30 PM, and Sunday from 10:00 AM to 7:00 PM.