Verizon

4.6
336 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Goldsboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2902 Us Highway 70 W, Goldsboro, NC
27530, United States

Hours

Reviews

4.7
327 reviews
5 stars
284
4 stars
17
3 stars
4
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Missy, Tyler, and Lindsey for their helpfulness and dedication.

Knowledgeable Staff

Customers frequently noted the staff's knowledge about products and services, which contributed to a positive shopping experience.

Mixed Experiences

While most reviews were positive, there were some negative experiences related to service quality and issues with management, indicating inconsistency in customer satisfaction.

Friendly Atmosphere

The store was described as having a friendly and welcoming atmosphere, making customers feel comfortable during their visits.
  • BB
    Bridget Burke
    Dec 27, 2025
    5.0
    Derek, Tyler, and Logan were SO helpful. They worked together to fix a complicated account problem caused by a prior Verizon location. Their kindness and thoughtfulness make this location worth visiting again. Thanks!
  • TH
    Todd Hunt
    Nov 21, 2025
    5.0
    Friendly staff that was very helpful although they couldn’t help me with my issue.
  • JK
    Joshua Kerns
    Nov 20, 2025
    5.0
    Tyler was absolutely awesome got us upgraded into an iPhone 17 pro max and help us throughout all the steps , he was absolutely amazing he conversed with us the whole time we were there and we will definitely be back to this location and continue to do business with Tyler and Verizon !!! - BEST CUSTOMER SERVICE EVER
  • CW
    cynthia wiley
    Nov 3, 2025
    5.0
    I had an amazing experience with Tyler, he came in on his day off and helped me with my account for over 5 hours, can not recommend him enough for anyone needing help with their phones!
  • JT
    Jacki Termon
    Oct 20, 2025
    5.0
    I had the BEST customer service I have ever experienced. Missy went ABOVE AND BEYOND to make sure my problem was resolved . We should definitely have more service like I received. She addressed me as soon as I walked in the door even though she had a customer. Made me feel comfortable to wait knowing I had a problem with service. THANK YOU FOR YOUR EXCELLENT SERVICE JACKI TERMON

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Goldsboro?

The Verizon Cellular Sales store is located at 2902 Us Highway 70 W, Goldsboro, NC 27530.

What are the store hours for the Verizon Cellular Sales in Goldsboro?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.