Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Goldsboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
326 reviews
5 stars
283
4 stars
17
3 stars4
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the exceptional customer service provided by staff members, particularly highlighting Missy, Lindsey, and Derek for their attentiveness and willingness to help.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive shopping experience.
Positive Experiences
Many reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service received.
Friendly Atmosphere
The store was described as having a friendly and welcoming atmosphere, making customers feel comfortable during their visits.
Mixed Reviews
While many reviews were positive, there were a few negative experiences reported, particularly regarding the store manager's attitude and issues with returns.
- THTodd Hunt2 days ago5.0Friendly staff that was very helpful although they couldn’t help me with my issue.
- JKJoshua Kerns3 days ago5.0Tyler was absolutely awesome got us upgraded into an iPhone 17 pro max and help us throughout all the steps , he was absolutely amazing he conversed with us the whole time we were there and we will definitely be back to this location and continue to do business with Tyler and Verizon !!! - BEST CUSTOMER SERVICE EVER
- CWcynthia wileyNov 3, 20255.0I had an amazing experience with Tyler, he came in on his day off and helped me with my account for over 5 hours, can not recommend him enough for anyone needing help with their phones!
- JTJacki TermonOct 20, 20255.0I had the BEST customer service I have ever experienced. Missy went ABOVE AND BEYOND to make sure my problem was resolved . We should definitely have more service like I received. She addressed me as soon as I walked in the door even though she had a customer. Made me feel comfortable to wait knowing I had a problem with service. THANK YOU FOR YOUR EXCELLENT SERVICE JACKI TERMON
- SJsharon johnSep 13, 20255.0I recently had the pleasure of receiving assistance from Missy at Verizon, and I must say she is the best customer service representative I have ever encountered. From the moment I walked in, Missy greeting was warm and friendly. Her engaging and welcoming attitude made the entire experience enjoyable. Not only did she help me with my iPhone, but she also took the time to understand my family's cellular needs, providing thoughtful recommendations for service plans that were suitable for us. What stood out to me was Missy’s patience and willingness to ensure that I fully understood my options. She never made me feel rushed, instead dedicating the necessary time to address all my questions and concerns. Her knowledge of the products and plans was impressive, and she clearly demonstrated a commitment to providing exceptional service. I highly recommend her to anyone seeking help at Verizon.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Goldsboro?
The Verizon Cellular Sales store is located at 2902 Us Highway 70 W, Goldsboro, NC 27530.
What are the store hours for the Verizon Cellular Sales in Goldsboro?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I pay my Verizon bill in person at this Cellular Sales location?
Yes, you can pay your Verizon bill in-store at the Goldsboro Cellular Sales location.
What brands and devices can I find at the Goldsboro Verizon store?
You can shop wireless devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Does the Verizon Cellular Sales store in Goldsboro offer in-store and curbside pickup?
Yes, both in-store pickup and curbside pickup services are available.
Do I need an appointment to visit the Verizon Cellular Sales store?
No appointment is required to visit the Goldsboro Cellular Sales Verizon store, but you can call to make one if you prefer.
What payment methods are accepted at the Goldsboro Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards for payment.
What Verizon services are offered at the Goldsboro Cellular Sales location?
Services include Verizon wireless plans, prepaid wireless, Hum smart car, home phone, home internet, mobile hotspot, and other Verizon services.
Which nearby dining options can I visit before or after shopping at Verizon?
Nearby restaurants include Wendy's, Smithfield's Chicken 'N Bar-B-Q, Sakura Express sushi, Papa Johns Pizza, Dos Marias Grill and Bar, Taco Bell, and New China Fun Chinese restaurant.
Are there convenient gas stations near the Verizon store for customers traveling by car?
Yes, nearby gas stations include Murphy USA, Shell, Sheetz, and Handy Mart - Turtle Dude, making it easy for customers to fuel up when visiting.
What nearby services could be helpful for Verizon customers in Goldsboro?
Nearby services include PNC ATM for banking, Western Union money transfer, Minute Key locksmith services, and a UPS Access Point location for parcel shipping and delivery.