Visit our store at Goldsboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and provided great assistance, others seemed uninformed and unhelpful.
Store Experience
The store's atmosphere and organization received positive remarks, but there were complaints about long wait times and inefficient service during busy periods.
Management Issues
Some reviews highlighted negative experiences with management, indicating a need for better training and customer service practices.
TT
Tinia
Jan 4, 2026
5.0
I went in and saw Arron. He was fast polite and had me to go in no time. I was so happy. Ask for him.
JS
John Starks
Dec 26, 2025
5.0
Came the weekend of Black Friday; very busy location. Aaron met me and my wife and the door; shook both of our hands and introduced himself-something so small matters to me. He was patient and provided an immense amount of information and options to choose from. Very professional, and super empathetic. He asked me questions that helped me save money on non-verizon services while also steering me and my wife in the right direction towards the right Verizon services and phones for my family. He kept me and my wife balling in tears laughing while he set up our phones. He has followed up with me 2x since getting my service with Verizon. He even helped my wife over the phone recover her contacts after store hours. Top Notch.
Best customer service provided in any place of business that I have experienced in my life. Whoever reads this, dont let go of this guy. All my family and friends will be referred to this location and specifically to Aaron.
LT
Laura Tyler
Dec 9, 2025
5.0
I needed a new phone due to my current phone being damaged. Dennis greeted me and together he and Aaron helped me with a new phone and an IPad. Along with a better plan at a better price. They were extremely helpful and answered all my questions. They took customer service over and beyond. I have been extremely pleased with my purchase and the store experience. I highly recommend this store and these gentlemen.
Z8
Zack Attack 80
Nov 27, 2025
5.0
I have been to this location twice and I have had good expertly times. Aaron is top notch and so is Melissa.
What are the operating hours of the Verizon store in Goldsboro?
The Verizon store in Goldsboro is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
What 5G smartphones are available at the Verizon Goldsboro store?
You can find the latest 5G smartphones like the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store in Goldsboro.
What delivery and pickup options does Verizon Goldsboro offer?
Verizon Goldsboro offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for your convenience.
Can I schedule an appointment to visit the Verizon store in Goldsboro?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a more convenient shopping experience.
What types of business products are available at Verizon Goldsboro?
Verizon Goldsboro offers business cell phones, mobile hotspots, tablets, and laptops to meet your business communication needs.
What payment methods does Verizon Goldsboro accept?
Verizon Goldsboro accepts paychecks, debit cards, and mobile NFC payments. They do not require cash-only transactions.
What mobile plans and internet services are offered at Verizon in Goldsboro?
The store offers mobile plans, wireless internet plans, and voice plans tailored to your needs.
Which nearby places can I visit after shopping at Verizon Goldsboro?
After your visit, consider stopping by nearby places like USA Liquidators for discounts, Pier 34 Seafood and Pub for dining, or ALDI for grocery shopping.
Is there a reliable salon nearby Verizon Goldsboro for a quick beauty appointment?
Yes, I Candy Styling Salon and Look Above Barbershop are nearby for hair and beauty services, perfect for a visit before or after your Verizon trip.
Are there fitness centers near Verizon Goldsboro where I can work out?
Nearby fitness centers include All In Fitness and CrossFit Bohica, great options to stay active around your Verizon visit.