Verizon

4.0
522 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Goldsboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1202b N Berkeley Blvd, Goldsboro, NC
27534, United States

Hours

Reviews

4.0
386 reviews
5 stars
225
4 stars
62
3 stars
33
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.

Staff Knowledge

Several customers noted that while some staff members were knowledgeable and provided great assistance, others seemed uninformed and unhelpful.

Store Experience

The store's atmosphere and organization received positive remarks, but there were complaints about long wait times and inefficient service during busy periods.

Management Issues

Some reviews highlighted negative experiences with management, indicating a need for better training and customer service practices.
  • TT
    Tinia
    Jan 4, 2026
    5.0
    I went in and saw Arron. He was fast polite and had me to go in no time. I was so happy. Ask for him.
  • JS
    John Starks
    Dec 26, 2025
    5.0
    Came the weekend of Black Friday; very busy location. Aaron met me and my wife and the door; shook both of our hands and introduced himself-something so small matters to me. He was patient and provided an immense amount of information and options to choose from. Very professional, and super empathetic. He asked me questions that helped me save money on non-verizon services while also steering me and my wife in the right direction towards the right Verizon services and phones for my family. He kept me and my wife balling in tears laughing while he set up our phones. He has followed up with me 2x since getting my service with Verizon. He even helped my wife over the phone recover her contacts after store hours. Top Notch. Best customer service provided in any place of business that I have experienced in my life. Whoever reads this, dont let go of this guy. All my family and friends will be referred to this location and specifically to Aaron.
  • LT
    Laura Tyler
    Dec 9, 2025
    5.0
    I needed a new phone due to my current phone being damaged. Dennis greeted me and together he and Aaron helped me with a new phone and an IPad. Along with a better plan at a better price. They were extremely helpful and answered all my questions. They took customer service over and beyond. I have been extremely pleased with my purchase and the store experience. I highly recommend this store and these gentlemen.
  • Z8
    Zack Attack 80
    Nov 27, 2025
    5.0
    I have been to this location twice and I have had good expertly times. Aaron is top notch and so is Melissa.
  • CS
    Christy Schwartz
    Nov 22, 2025
    5.0
    Great service in a timely manner

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Goldsboro?

The Verizon store in Goldsboro is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.

What 5G smartphones are available at the Verizon Goldsboro store?

You can find the latest 5G smartphones like the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store in Goldsboro.