Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Forest City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
466 reviews
5 stars
274
4 stars
81
3 stars
30
2 stars
26
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Shelby, Kat, and Alexis.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays in receiving assistance.
Mixed Experiences
While many customers had positive experiences, others reported issues with service quality and problem resolution, indicating inconsistency in customer care.
Technical Support
Some customers experienced difficulties with technical support, including unresolved issues and miscommunication regarding device activation.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping atmosphere.
- AHApril HuzarskiNov 10, 20255.0Excellent customer service. Kaitlyn helped us get a really good deal.
- JPJoe PittsSep 2, 20255.0They are very helpful with my cell phone
- CMChristian MabeJul 20, 20255.0Probably the best experience I've had in any cellphone store. Very helpful and polite staff that took care of me.
- DEDylan EppingJul 1, 20251.0Awful experience. Anyone with basic technical knowledge I can guarantee will be more knowledgeable than the representatives here. One rep told me my phone was locked and he couldn't do anything to help me, meanwhile I have another rep trying to sell me some BS in my ear. Regardless, my issue was not solved until 3 hours later with a representative over the phone. This location is awful and really does not help Verizon's rep.
- ALAmber LanceJun 10, 20255.0Tyler was very helpful, knowledgeable and made the process go smoothly. I would recommend this store especially Tyler by name!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Forest City?
The Verizon store in Forest City is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Forest City?
The Verizon store is located at 276 Butler Rd, Forest City, NC 28043, USA.
What brands of smartphones does the Verizon store in Forest City offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What shipping and pickup options are available for online orders at Verizon Forest City?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Forest City?
Yes, you can schedule an appointment online or use the My Verizon app to book your in-store visit.
What types of products and services does Verizon Forest City provide?
They provide mobile plans, wireless internet plans, voice plans, and business devices like cell phones, tablets, hotspots, and laptops.
What payment methods are accepted at the Verizon Forest City store?
They accept paychecks, debit cards, mobile NFC payments, and do not require cash only.
Is Verizon Forest City located near any banks?
Yes, nearby banks include BB&T and HomeTrust Bank, which could be convenient for customers handling financial tasks before or after visiting Verizon.
Are there any shopping centers close to the Verizon store in Forest City?
Yes, Tri City Mall is nearby, offering a place to shop for clothing and other items, which customers might visit before or after their wireless shopping.
What dining options are available near Verizon Forest City?
Nearby dining includes The Soul of Michoacan and Don Ramon Mexican Restaurant, great for grabbing a meal before or after your visit to Verizon.