Verizon

4.6
670 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Elizabeth City, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
900 W Ehringhaus St, Elizabeth City, NC
27909, United States

Hours

Reviews

4.6
665 reviews
5 stars
550
4 stars
53
3 stars
20
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Rayna, Brandon, and Bridget.

Professionalism

Many reviews highlighted the professionalism of the staff, noting their ability to handle customer inquiries and issues effectively.

Mixed Experiences

While many customers had positive experiences, some reported instances of poor service and disrespectful behavior from certain employees.

Efficiency

Customers appreciated the quick service and efficiency in handling transactions, often mentioning minimal wait times.

Knowledgeable Staff

The staff was frequently described as knowledgeable about products and services, helping customers make informed decisions.
  • JB
    Jenn Bailey
    1 day ago
    5.0
    Lauren was super helpful, very patient and so knowledgeable. I would rate a 10 for her.
  • KH
    Kimberly Hollingsworth
    Oct 26, 2025
    5.0
    Excellent service, knowledge, and proficiency at Elizabeth city store with Jen and Aryanna!
  • PB
    Patricia Bledsoe
    Oct 16, 2025
    5.0
    Great service .
  • FN
    Frances Norrell
    Sep 16, 2025
    5.0
    Great service!
  • CT
    Caratoke Tobacco
    Sep 12, 2025
    5.0
    I had a fantastic experience at this Verizon store. I want to give a special thanks to Lauren for going above and beyond in helping me with my business account. She is always patient, knowledgeable, and willing to answer my questions at any time. Her professionalism and dedication make the whole process so much easier. I truly appreciate her support and highly recommend this store to anyone looking for excellent customer service.

Frequently Asked Questions About Verizon

What types of wireless devices and products does the Verizon store in Elizabeth City offer?

Victra, your local Verizon Authorized Retailer, offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more.

What are the store hours for the Verizon Authorized Retailer on 900 W Ehringhaus St?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.