Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Elizabeth City, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
665 reviews
5 stars
550
4 stars
53
3 stars
20
2 stars6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Rayna, Brandon, and Bridget.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their ability to handle customer inquiries and issues effectively.
Mixed Experiences
While many customers had positive experiences, some reported instances of poor service and disrespectful behavior from certain employees.
Efficiency
Customers appreciated the quick service and efficiency in handling transactions, often mentioning minimal wait times.
Knowledgeable Staff
The staff was frequently described as knowledgeable about products and services, helping customers make informed decisions.
- JBJenn Bailey1 day ago5.0Lauren was super helpful, very patient and so knowledgeable. I would rate a 10 for her.
- KHKimberly HollingsworthOct 26, 20255.0Excellent service, knowledge, and proficiency at Elizabeth city store with Jen and Aryanna!
- PBPatricia BledsoeOct 16, 20255.0Great service .
- FNFrances NorrellSep 16, 20255.0Great service!
- CTCaratoke TobaccoSep 12, 20255.0I had a fantastic experience at this Verizon store. I want to give a special thanks to Lauren for going above and beyond in helping me with my business account. She is always patient, knowledgeable, and willing to answer my questions at any time. Her professionalism and dedication make the whole process so much easier. I truly appreciate her support and highly recommend this store to anyone looking for excellent customer service.
Frequently Asked Questions About Verizon
What types of wireless devices and products does the Verizon store in Elizabeth City offer?
Victra, your local Verizon Authorized Retailer, offers a full range of wireless devices including phones, tablets, home internet devices, smartwatches, accessories, and more.
What are the store hours for the Verizon Authorized Retailer on 900 W Ehringhaus St?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at the Verizon store in Elizabeth City?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store offer in-store pickup for online orders?
Yes, in-store pickup is available at this location.
Are there any language options available for customers at the Verizon store?
Yes, customers can receive service in both English and Spanish.
How can I schedule or manage services for Verizon at this location?
You can use the My Verizon app to schedule services or manage your account. It is available for download on the Apple App Store.
Is free Wi-Fi available at the Verizon Authorized Retailer in Elizabeth City?
Yes, free Wi-Fi is offered to customers in the store.
What nearby stores or services could I visit before or after shopping at the Verizon store on Ehringhaus Street?
Nearby you will find Circle K convenience store, Cook Out fast food restaurant, and several beauty salons such as Jen and Co. Salon and Stacey's Hair Gallery, offering a variety of options to explore before or after your visit.
Are there nearby fitness centers close to the Verizon store in Elizabeth City where I can go after shopping?
Yes, you can visit fitness centers like Ready Set FIT Fitness Club, Crossfit Elizabeth City, or Curves, all located near the store.
Can I find financial or tax services near the Verizon store in Elizabeth City?
Yes, financial services such as OneMain Financial, Jackson Hewitt Tax Service, and R.A. McLean & Associates are located nearby for your convenience.