Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Elizabeth City, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
511 reviews
5 stars
445
4 stars
38
3 stars7
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their exceptional customer service skills, being friendly, knowledgeable, and helpful.
Staff Knowledge
Customers noted that employees were well-informed about products and services, providing clear explanations and assistance.
Store Environment
The store atmosphere was described as welcoming, with staff greeting customers promptly upon entry.
Wait Times
Some reviews mentioned long wait times due to limited staff, indicating a need for more employees during busy periods.
Overall Experience
Many customers reported positive experiences, expressing satisfaction with their purchases and the assistance received.
- DBDeann Boyce4 days ago5.0Awesome experience
- DVDeniqua ValentineSep 30, 20255.0Customer service rep had exceptional customer service skills, it was a pleasure even interacting with her! Got me all hooked up & I am so excited for my new phone. 10/10 i will recommend!!
- KSKim SpearSep 29, 20255.0Elizabeth city is the best Verizon store with the best workers had the best time there
- FDFrank DeLucaSep 27, 20255.0Excellent customer service. As soon as you open the door and enter you are greeted by every associate.Thank you for being always helpful.
- ERElizabeth B ReynoldsSep 22, 20255.0My customer service rep was fantastic, knowledgeable, and personable. She facilitated a smooth transition from my 23 Ultra to a new 25 Uktra seamlessly!
Frequently Asked Questions About Verizon
What types of wireless devices does Victra offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands can I find at Victra in Elizabeth City?
You can find popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
What are the store hours for Victra in Elizabeth City?
The store is open Monday to Friday from 9 AM to 9 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 7 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for your convenience.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra provide any device protection or accessories?
Yes, Victra offers device protection plans and a variety of accessories including cases, audio and power accessories.
Is Victra accessible for Spanish-speaking customers?
Yes, Victra provides services in both English and Spanish to serve a wider community.
Where is Victra located and how can I contact them?
Victra is located at 101 Commercial Blvd, Elizabeth City, NC 27909. You can contact them at +1 252-335-0479 or email Info@victra.com.
What nearby places can I visit when I come to Victra?
Nearby you can visit places like Royal Buffet for Asian cuisine, Hair Cuttery for a haircut, and Grace Montessori Academy if you have children.
How can nearby physical therapy centers benefit me when visiting Victra?
If you're visiting Victra and need physical therapy services, nearby options like Courtney B. Chesson, DPT and Sentara Therapy Center - Tanglewood are conveniently located.
Are there dining options close to Victra where I can eat before or after shopping?
Yes, you can enjoy dining at nearby spots such as Jersey Mike's Subs and Hwy 55 Elizabeth City NC for tasty sandwiches and burgers.