Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Eden’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the helpfulness and professionalism of staff members like Monte, Jessica, and Norris, highlighting their willingness to go above and beyond.
Mixed Experiences
While some customers had excellent experiences, others reported issues with specific employees, particularly regarding misinformation and rude behavior.
Product Knowledge
Several reviews noted that staff members demonstrated strong knowledge about products and services, helping customers make informed decisions.
Long Wait Times
A few customers expressed frustration with long wait times and unresolved issues, particularly when dealing with certain representatives.
Positive Recommendations
Customers frequently recommended specific employees, such as Monte and Jessica, for their exceptional service and support.
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Madalyn McDowell
Oct 17, 2025
5.0
Nolynn M. helped me at Verizon 10/10.
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Dottie Owens
Oct 17, 2025
1.0
As a customer of 30 years I'm very disappointed with how I was treated. I bought a flip phone and it gave my sick husband issues. I looked online and a lot of people are having the same issues. I went back to this store and they said how long I've been with the company doesn't matter. He gave me attitude about how I choose to pay my bill, saying I need to "get with the times". I went to another store, in Martinsville, they were able to save me $40/month and replace my phone. Nolynn McDowell do not work with him or this store.
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teri suits
Oct 14, 2025
5.0
I had my first visit to the Verizon store in Eden NC. Addyson greeted me at the door and provided amazing customer service. This was the first time I left a Verizon feeling valued as a customer. Addyson is amazing. I will go back to this location for my Verizon needs .
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Frances Boyles
Sep 29, 2025
5.0
Nick Bradley was very helpful. I came in with quite a bit of issues and was ready to leave Verizon... But he took his time to fix everything and explained to me how he resolved these issues. Go see him for a great experience! I'll definitely be coming back to him when it's time for my upgrade!
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Christine Brown
Sep 26, 2025
5.0
I want to say this... Nick Bradley, Nolynn McDowell and Jordan Clarke are wonderful!! They were so much help and got us a great deal on two new Pixel 10's. Nick was very helpful with any explanation we needed and took his time with us. Jordan and Nolynn seemed very knowledgeable as well. Come see any three of these guys! You won't be disappointed!