Verizon

4.7
618 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Eden’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
113 S Van Buren Rd, Eden, NC
27288, United States

Hours

Reviews

4.7
613 reviews
5 stars
548
4 stars
24
3 stars
8
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members, particularly highlighting individuals like Monte, Jessica, and Norris for their exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly with specific employees, indicating inconsistency in service quality.

Product Knowledge

Several customers noted the staff's knowledge about products and plans, which contributed to a positive shopping experience.

Resolution of Issues

Customers appreciated the efforts made by staff to resolve issues, although some reported delays or complications in getting their problems addressed.
  • KW
    Karl Weigel
    Dec 19, 2025
    5.0
    Dallas Braxton was very helpful with getting my wife a new phone.
  • GT
    Gail Thurman
    Dec 11, 2025
    5.0
    Worked with Jordan in the Eden office and he was very. Helpful in resolving all my issues
  • RG
    Ronnie Glass
    Dec 1, 2025
    5.0
    ​I was having some major issues with my phone recently, but the team at the Verizon Wireless Eden, NC location helped me out big time. Specifically, Payne provided absolutely great customer service and went above and beyond to fix my problem quickly and efficiently. ​If you are dealing with phone issues or just need friendly, reliable support, you need to Go see Payne and the team at the Eden, NC store! Everyone there was friendly and genuinely helpful. I highly recommend visiting this location!
  • DO
    Dottie Owens
    Oct 17, 2025
    1.0
    As a customer of 30 years I'm very disappointed with how I was treated. I bought a flip phone and it gave my sick husband issues. I looked online and a lot of people are having the same issues. I went back to this store and they said how long I've been with the company doesn't matter. He gave me attitude about how I choose to pay my bill, saying I need to "get with the times". I went to another store, in Martinsville, they were able to save me $40/month and replace my phone. Nolynn McDowell do not work with him or this store.
  • TS
    teri suits
    Oct 14, 2025
    5.0
    I had my first visit to the Verizon store in Eden NC. Addyson greeted me at the door and provided amazing customer service. This was the first time I left a Verizon feeling valued as a customer. Addyson is amazing. I will go back to this location for my Verizon needs .

Frequently Asked Questions About Verizon

Where is the Verizon store located in Eden, NC?

The Verizon store is located at 113 S Van Buren Rd, Ste A, Eden, NC 27288.

What are the operating hours for the Verizon store at 113 S Van Buren Rd?

The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 10:00 AM to 7:00 PM.