About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Dunn, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
440 reviews
5 stars
346
4 stars
31
3 stars
14
2 stars
11
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Eva, Leslie, and Jose.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly with management and service inconsistencies.
Long Wait Times
Several customers expressed frustration with long wait times and slow service, especially during busy periods.
Technical Assistance
Customers appreciated the assistance provided in setting up new devices and transferring data, with specific mentions of staff going above and beyond.
- SCStephanie CappsDec 15, 20255.0Was very helpful in helping us upgrade and drop a line and add a line.
- IIitsblasiannnDec 5, 20255.0The employee Leslie was very kind and helpful and made my purchase quick and easy! She also walked me through the process and told me about deals I could have received but chose not to! So grateful for my new iPhone 16 plus! Upgraded from AT&T phone which was a 13 pro max!
- JHJonell HosfordNov 25, 20255.0KYLE was amazing .Very patient with me and my husband. We are both older and not all that smartphone savvy. He helped us get some unwanted mess off his phone and was very patient in explaining my new phone and service.
- DADebbie AyalaNov 17, 20255.0The experience was very nice, she was very happy to explain whatever you asked, crazy or not. Definitely asked for her when she is available.
- TBTaylor BeasleyNov 13, 20255.0Just went in today to get a new eSIM and Julie was helpful and very nice ! I asked more than enough questions and she continuously was helpful . I also noticed how all the other employees were very nice and helpful to the other customers.
Frequently Asked Questions About Verizon
What products and services does Verizon in Dunn, NC offer?
Verizon in Dunn offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the operating hours for Verizon in Dunn, NC?
Verizon is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon Dunn provide in-store pickup options?
Yes, Verizon offers in-store pickup services for customer convenience.
Which payment methods are accepted at Verizon Dunn?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers contact Verizon Dunn via email?
Yes, you can reach Verizon Dunn via email at Info@victra.com.
What brands of devices can I find at Verizon Dunn?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is free Wi-Fi available at Verizon Dunn?
Yes, Verizon Dunn offers free Wi-Fi for visitors.
What nearby food options are available around Verizon Dunn?
Near Verizon Dunn, you can enjoy meals at China Garden (Chinese and Asian cuisine), Arthur's Pizza (Italian restaurant), KFC (fast-food chicken), Hibachi Grill & Supreme Buffet, and Dunkin' Donuts for coffee and snacks.
Are there nearby places for beauty and wellness around Verizon Dunn?
Yes, you can visit nearby salons and spas such as Manna Hair Braiding & Aesthetics, Erika's New Style Salon De Belleza Unisex, Salon Hair Forte, Perfect Nails, Bliss Day Spa LLC, Lexel Aesthetics & Wellness, and Nail Palace.
What nearby service providers can help with banking or money transfers near Verizon Dunn?
Nearby services include CashPoints® ATM, Western Union for money transfers, and CoinFlip Bitcoin ATM for currency exchange.