Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Concord’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
738 reviews
5 stars
627
4 stars
39
3 stars
18
2 stars7
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.
Staff Knowledge
Numerous reviews highlighted the expertise of employees, particularly in explaining plans, promotions, and troubleshooting issues.
Positive Experiences
Several customers reported having excellent experiences, often mentioning specific employees who made their visits enjoyable and efficient.
Billing Issues
Some customers expressed frustration with billing discrepancies and issues related to promotions, indicating a need for better communication and resolution.
Store Environment
The store was generally described as welcoming and friendly, although a few customers noted instances of poor initial engagement.
- SFSara FinkNov 15, 20254.0Typically a long wait but I can always get things handled.
- BCBill CannonOct 2, 20255.0Andrew Watson was very helpful with a problem I had with my Verizon billing. He called Verizon on my behalf and a very positive solution to my problem was made. Excellent service!
- IZIsnardo ZavalaSep 20, 20255.0jt was super kind and he went over and beyond for all of our needs. He made sure that all of our needs were met. I will definitely make sure that if we need additional assistance we will refer him.
- PSPedro Luis SánchezSep 9, 20255.0My problem was solved by a very knowledgeable man ad very fast.
- RGRobi GuerrantAug 11, 20255.0👍
Frequently Asked Questions About Verizon
What products and brands does Verizon at 1528 Concord Parkway N offer?
Verizon offers wireless devices from brands including Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless products.
What services are available at the Verizon store on Concord Parkway?
Services include Verizon wireless plans, prepaid wireless, Hum Smart Car, home phone, home internet, and mobile hotspot services.
What are the store hours for Verizon at 1528 Concord Parkway N?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I make an appointment before visiting the Verizon store?
Appointments are not required; you can walk in or call to schedule an appointment if desired.
Does the Verizon store offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment methods are accepted at the Verizon store on Concord Parkway?
The store accepts American Express, Discover, MasterCard, and Visa.
How can I contact the Verizon store on Concord Parkway for inquiries?
You can call +1 704-788-8988 or email CustomerService@cellularsales.com for assistance.
Are there dining options near the Verizon store on Concord Parkway?
Yes, nearby dining options include Golden Corral Buffet & Grill, Wendy's, McDonald's, Moes Southwest Grill, and Hokkaido Japanese Grill, convenient for grabbing a meal before or after your visit.
Is the Verizon store close to any convenience or gas stations?
Yes, nearby convenience and gas stations include Circle K, Kangaroo Express, Marathon, Carolina Fast Mart, and BP, useful for quick stops during your visit.
What other retail or service businesses are near the Verizon store on Concord Parkway?
Nearby businesses include Mattress Firm for furniture, Wicked Addiction Tattoos for tattoo services, Lockhart Chiropractic Center, Infinite Wellness of Concord for chiropractic and physical therapy, and Nails Bar Spa for beauty treatments.