Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Charlotte’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
369 reviews
5 stars
324
4 stars
6
3 stars1
2 stars4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Nate, Damen, and James for their patience and helpfulness.
Knowledgeable Staff
Numerous reviews noted the staff's expertise and ability to resolve complex issues, making the experience smoother for customers.
Positive Experiences
A significant number of customers reported positive experiences, often mentioning the ease of upgrading or resolving issues.
Promotional Issues
Some customers expressed frustration over misleading promotions and issues with billing, indicating a need for clearer communication.
Store Environment
The store was described as welcoming and peaceful, contributing to a pleasant shopping experience.
- SHSean Hart4 days ago5.0Nate Beckham Nate was sharp, polite and professional. Lucky that he was there to help me. S. Hart
- EBErica Brown5 days ago5.0Flavio at the Verizon Waverly location was awesome and easy to work with, he made upgrading as painless as possible.
- RRRayNov 9, 20255.0Nate B created the most pleasant in store shopping experience I think I’ve had in the 15 years of being a Verizon wireless customer. He is knowledgable, listened, and helped me get in and out w. my phone in record time
- ZSZach SchwarzOct 22, 20255.0Had some issues come up while my wife and I were upgrading/transferring lines and Nate B handled it to perfection. He stayed on the phone with customer support for hours to make sure we were taken care of. Saw multiple other great customer service interactions while we were at the store. Highly recommend this store for your Verizon needs.
- TMTaylor MummaOct 22, 20255.0Me and my husband went into the store to get upgrades and open a new line. Our sales associate Nate B. was SO helpful and made sure we got the best deal. There were some setbacks with transferring but he went above and beyond to walk us through everything and get it done! Best Verizon experience I’ve ever had honestly. THANK YOU NATE!!
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 6311 Providence Farm Ln, Unit 200, Charlotte, NC 28277.
What brands of phones can I find at this Verizon store?
You can find Apple, Motorola, Samsung, LG, HTC, Google, and Asus phones at this Verizon store.
What are the operating hours of this Verizon store?
The store is open Monday to Saturday from 8:30 AM to 8:30 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pick up my order in-store at Cellular Sales?
Yes, in-store pickup is available at this location.
Does this Verizon store offer assistance with upgrading my phone and plan?
Yes, wireless sales consultants provide in-person Verizon experience to help upgrade your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and Verizon plans.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa payment options.
Do I need an appointment to visit the Verizon store?
No, appointments are not required to visit this Verizon store.
What restaurants are near the Verizon store if I want to grab a meal before or after my visit?
Nearby restaurants include First Watch - Providence Farms for breakfast and brunch, CAVA for Mediterranean cuisine, and Bojangles' for quick chicken meals.
Are there any hotels near the Verizon store for out-of-town customers?
Yes, the Courtyard by Marriott Charlotte Waverly hotel is nearby for convenient accommodation.
Where can I find ATMs near the Verizon store?
Nearby ATMs include CashPoints® ATM, Coinme, Wells Fargo ATM, and Bank of America ATM for your banking needs.