Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Charlotte for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
206 reviews
5 stars
107
4 stars
21
3 stars
8
2 stars
6
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual staff members for their helpfulness and professionalism, particularly highlighting Omar, Chris, and Isai for their exceptional service.
Staff Training
Several reviews indicated a need for better training among staff, with some customers experiencing unhelpful or rude interactions.
Store Management
Feedback on management was mixed, with some praising managers for their assistance while others criticized them for poor communication and handling of customer issues.
Wait Times
Customers frequently mentioned long wait times and understaffing as significant issues, leading to frustration during their visits.
Product Availability
There were complaints about the store not having certain products in stock, leading to dissatisfaction among customers looking to make immediate purchases.
- GHGreg Hebeisen5 days ago5.0I had 2 lines that were compromised because of an unauthorized purchased so they were shut down. Jordon and his team were able to resolve it and my two phones are back up. Thanks for your help.
- CHCarol HarrellNov 14, 20255.0Israel & Chris were incredibly helpful, knowledgeable and PATIENT in helping me resolve my iphone issues!
- SVSharandah VillanuevaNov 14, 20255.0Kenneth and Sean was absolutely amazing, very helpful, with exceptional customer service. 10/10
- RHRobert HannahNov 8, 20255.0I was extremely pleased with the professionalism that Izzy, Deanna and Louis provided to me when I traded in my iPhone and get a new iPad. Everything went smoothly. Very helpful and very pleasant team
- KSKay SalaamNov 3, 20255.0This verizon store use to be on the corner of fairview and Sharon Rd. They have now moved across the street in the Ashley park lane shopping center behind wholefoods in South Park Mall area. I was here on Saturday 11/1/2025 Thank you very much Rueben for your patience, and excellent customer service. I returned on Sunday morning 11/2/2025 with questions, and assistance and I greeted by Izzy who was so great with answering my concerns with switching my phone information Deana was there to assist if I got stuck. Thank you team for your customer service.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Charlotte?
The Verizon store in Charlotte is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I buy the latest 5G smartphones at this Verizon location?
Yes, you can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store in Charlotte.
What delivery and pickup options does the Verizon store offer?
The store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
How can I schedule an appointment at the Verizon store in Charlotte?
You can schedule an in-store appointment via the Verizon website or by using the My Verizon app.
What types of products and services does this Verizon store provide?
The store offers mobile plans, wireless internet plans, voice plans, as well as business devices like cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon store accept debit cards and mobile payment methods?
Yes, they accept debit cards and mobile NFC payments, but not cash only.
Is there a nearby restaurant where I can eat before or after visiting Verizon?
Yes, Rusty Bucket Restaurant and Tavern and Oak Steakhouse are nearby American restaurants where you can enjoy a meal before or after your visit.
Which nearby places can I visit for beauty or spa treatments around Verizon?
SweatHouz South Park Contrast Therapy Studio, Denise Antonacci Salon, Sheek Styles by Meeks, and The Beauty By Rose are nearby beauty and spa locations.
Are there any nearby gyms or fitness studios near the Verizon store?
The Bar Method, offering pilates and boot camp classes, is a nearby gym you can visit.
What other convenient nearby stores can I visit with Verizon?
You can also stop by nearby Whole Foods Market for groceries, Shower Me With Love for children's clothing and gifts, or Woof Gang Bakery for pet services.