Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Charlotte for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
235 reviews
5 stars
136
4 stars
16
3 stars
20
2 stars
6
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising individual staff members for their helpfulness and knowledge, while others report rude and unhelpful service.
Store Operations
Customers frequently mention long wait times and issues with store hours, including being closed during posted hours.
Product Knowledge
Some staff members are noted for their expertise and ability to assist with technical issues, while others are criticized for lacking basic knowledge.
Sales Practices
There are complaints about aggressive sales tactics and misinformation regarding promotions and services, leading to customer frustration.
Overall Experience
While some customers have had positive experiences and recommend the store, many express dissatisfaction and indicate they would not return.
- APAndrew Page2 days ago5.0I don’t normally leave reviews but I felt the need to leave one after my experience at this store. Erik was awesome he was very knowledgeable and he answered questions I didn’t even know I had. He made the whole process super easy and enjoyable. His customer service was top notch! I highly recommend this store and Erik!
- GTGene ThompsonNov 11, 20255.0Store manager Ashton and Sales Associate Travis were both great at handling my new phone transport from AT&T. What was seemingly turning into a hectic problem was quickly resolved professionally and effectively by this team. I appreciate my experience and will be back if I need something taken care because this team led by Ashton knows what to do! Thanks again guys!
- AJAubrey JonesNov 8, 20255.0Amazing! Erik is wonderful and so quick and efficient with his work. He knows what he is talking about.
- VSVanessa SierraNov 8, 20255.0I had trouble with my phone and my upgrade but Eric, and Travis were the most helpful…and I just wanted to say the biggest thank you. 🙏
- AAAdrianeNov 5, 20255.0Excellent service. Patience in explaining everything to me. Suggestions on how to save on my bill. I had a positive experience and have recommended you store to my friends. Thank you
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store in Charlotte?
The Verizon store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL.
What services does the Verizon Charlotte store provide?
They provide mobile plans, wireless internet plans, voice plans, and business devices including cell phones, hotspots, tablets, and laptops.
What are the store hours for the Verizon location at 8046 Providence Rd?
The store is open Monday to Friday from 10 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Can I order online and pick up my order at the Charlotte Verizon store?
Yes, you can buy online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery where available.
How can I schedule an appointment at the Verizon Charlotte store?
You can schedule an in-store appointment online via their website or use the 'My Verizon' app for convenience.
What payment methods does the Verizon Charlotte store accept?
They accept check, debit card, mobile NFC payments, and do not require cash only payments.
What languages are spoken at the Verizon store in Charlotte?
The staff at the Verizon Charlotte store speak English and Spanish to assist customers.
What nearby places can I visit before or after shopping at Verizon Charlotte?
Nearby you can visit Mattress Firm Providence Road for mattresses or enjoy a meal at McAlister's Deli, which is close to the store.
Are there fitness and wellness options near the Verizon Charlotte store?
Yes, Orangetheory Fitness Charlotte-The Arboretum gym and The Joint Chiropractic clinic are nearby for health and fitness needs.
Where can I find beauty and salon services near Verizon Charlotte?
Great Clips, Planet 21 Salon, and European Wax Center are nearby for hair, beauty, and waxing services.