Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Charlotte, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
266 reviews
5 stars
205
4 stars
11
3 stars2
2 stars
4
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like DJ and Dajon.
Store Hours
Several reviews mentioned issues with store hours, including instances where the store was closed despite posted hours, leading to customer frustration.
Knowledgeable Staff
Customers frequently noted the staff's knowledge about products and services, which contributed to positive experiences.
Long Wait Times
Multiple reviews expressed dissatisfaction with long wait times for service, especially during busy periods or when there were insufficient staff.
Mixed Experiences
While many customers had great experiences, some reported negative interactions with specific employees, indicating inconsistency in service quality.
- JPJilson PeresOct 23, 20255.0Great experience! I was helped with my data transfer from my broken phone! Damian did a great job! Jp
- BRBeth RosenbergOct 18, 20255.0Damian D was wonderful and patient. Fabulous customer service!
- JGJeep GuruOct 17, 20255.0Eric was amazing with my elderly mother. Thank you
- MMMindySep 12, 20251.0I came here on a Sunday and no one was there. I double checked the store hours and yes, they were supposed to be open. It wasn't like I came at closing time either - they were still supposed to be open another three hours! I waited there for 20 minutes in case someone was in the restroom or had briefly popped out but nope! No one came. There were two other groups who also came, tried the door, saw it was locked and left. Looks like mine wasn't the only business they lost that day.
- TFTrevor FramptonAug 15, 20255.0Staff was lovely to work with even after having two screaming children. Would highly recommend them!
Frequently Asked Questions About Verizon
What products does Verizon at 4044 Connection Point Blvd offer?
Verizon offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at this Verizon Authorized Retailer?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands including Casemate, Otterbox, and Urbanista.
What are the store hours for Verizon in Charlotte, NC?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does this Verizon location offer in-store pickup?
Yes, Verizon provides in-store pickup service for your convenience.
What payment options are accepted at Verizon on Connection Point Blvd?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store offer free Wi-Fi?
Yes, the store offers free Wi-Fi to customers.
Which nearby restaurants can I visit before or after shopping at Verizon?
You can visit Chipotle Mexican Grill, Five Guys, Buffalo Wild Wings, Pizza Hut, Halal Street Food, or Starbucks for food and drinks nearby.
Are there any local services like nail salons near Verizon?
Yes, Nails Lounge and Oscar Nails Spa are nearby nail and beauty salons where you can relax before or after your visit.
What nearby automotive services are available close to Verizon?
Nearby automotive services include Speedway Express, Latorre Automotive Group, Firestone Complete Auto Care, and Custom Hot Whips South.
Is there public transit or convenience stores near Verizon to help with accessibility?
Yes, there is a 7-Eleven convenience store nearby for quick errands. While public transit details are not specified, local places such as 7-Eleven and nearby landmarks can assist in orienting visitors.