Verizon

4.6
122 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Charlotte’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
2030 Freeman Park Dr, Charlotte, NC
28273, United States

Hours

Reviews

4.6
122 reviews
5 stars
108
4 stars
2
3 stars
1
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their exceptional customer service, highlighting their helpfulness, friendliness, and willingness to go above and beyond.

Staff Knowledge

Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience for customers.

Positive Experiences

A significant number of customers reported having great experiences, often mentioning specific employees who made their visits enjoyable and efficient.

Discrimination Concerns

Some customers expressed concerns about perceived discrimination in service, feeling overlooked compared to other customers, which affected their overall experience.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping atmosphere.
  • DT
    Damarius Turner
    Nov 1, 2025
    5.0
    Flavio And Wilk provided me great customer service while visited the store. Wilk and Flavio helped me get started on my iphone 17 pro max, apple watch and ipad. They both showed me the cool features and help me setup each tool. I appreciate the level of professionalism the guys provides today.
  • KC
    Kimberly Castilla
    Oct 28, 2025
    5.0
    Muy Buena Atención Por Parte De Daniel,Lo Recomiendo ☺️
  • SS
    sirjoshua04
    Oct 25, 2025
    5.0
    Nate is awesome. Very great customer services. He took the time to just sit and help us with everything we need. Thank you so much for such a great experience 🥰
  • TS
    Travis Skeen
    Oct 25, 2025
    5.0
    Flavio was amazing in helping us out! 5 stars!
  • ZM
    Zachary Markle
    Oct 25, 2025
    5.0
    Flavio helped a TON this morning. Fantastic customer service and went above and beyond on letting me know what I could do, instead of just answering questions. Great help. thank you!

Frequently Asked Questions About Verizon

What types of phones can I upgrade at the Verizon store on 2030 Freeman Park Dr?

You can upgrade Apple iPhones, Samsung Galaxy, Google Pixel, and Motorola phones at this Verizon store.

What are the store hours for the Verizon location at 2030 Freeman Park Dr?

The store is open Monday to Saturday from 8:30 AM to 8:30 PM, and on Sunday from 11:00 AM to 7:00 PM.